Pelican Telecom Technology Stack

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Contact Form 7 is a tool to manage multiple contact forms.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

GoSquared Live chat software to capture and convert website leads, from GoSquared - the instant, personal, and easy way to chat with their visitors and customers.

Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Pusher's APIs & hosted infrastructure make it simple to add interactive features to your apps and scale from one user to billions in seconds

Proofpoint provides cloud-based email security, e-discovery and compliance solutions for companies to protect sensitive business data.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Re:amaze is a web based helpdesk platform to help businesses communicate with customers at scale. With multi-channel support for all of users conversational channels like chat, email, social media, and mobile. Re:amaze helps user entire team stay in sync with customers in a shared team inbox so no conversations go missing.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

Square is a merchant services aggregator and mobile payment company that aims to simplify commerce through technology.

Square E-Commerce (formerly Weebly) is a full e-commerce toolkit for merchants.

WooCommerce is an eCommerce plugin for Wordpress