2009 -2010 System Manager – Work Force Management System @ Ericsson
2002 -2009 Solution Expert – SAP CRM @ Ericsson
1997 -2002 Customer Support Agent @
Peggy Yang Education
The University of British Columbia
Bachelor of Commerce (B.Com.) (Management Information Systems, General)
1993-1997
Peggy Yang Skills
Telecommunications
Solution Architecture
ITIL
Integration
Requirements Analysis
CRM
Software Project Management
IT Strategy
Change Management
SharePoint
Business Process
IT Service Management
Testing
Service Delivery
SAP
ERP
IT Management
Outsourcing
SAP CRM
Development
Networking
Peggy Yang Summary
Peggy Yang, based in Montreal, QC, CA, is currently a ICT Enterprise Architect at Ericsson. Peggy Yang brings experience from previous roles at Ericsson. Peggy Yang holds a 1993 - 1997 Bachelor of Commerce (B.Com.) in Management Information Systems, General @ The University of British Columbia. With a robust skill set that includes Telecommunications, Solution Architecture, ITIL, Integration, Requirements Analysis and more. Peggy Yang has 2 emails on RocketReach.
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