Peggy James Email & Phone Number
Client Support Manager @ Finalsite
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Peggy James Location
- Raleigh, NC, US
Peggy James Work
- 2022 -now Client Support Manager @
- 2013 -now Manager, Client Support @
- 2011 -2013 Customer Service Manager @
- 2008 -2010 Call Center Director @
- 2006 -2008 Operations Manager @
Peggy James Education
- Hampton University
BA (Communications)
Peggy James Skills
- Call Center
- BPO
- Customer Satisfaction
- Operations Management
- Customer Experience
- Process Improvement
- Vendor Management
- Performance Management
- Customer Service
- Coaching
- ACD
- Contact Centers
- Leadership
- Strategic Planning
- Business Development
- Call Centers
- Strategy
- Customer Retention
- CRM
- Team Building
- Start-ups
- Management
- Training
- Employee Relations
- Telecommunications
- Call Center Development
- Program Management
- Team Leadership
- Business Process Improvement
- Outsourcing
- Team Management
- Workforce Management
- Employee Training
- Customer Relationship Management Crm
- Start Ups
- Sales
- Project Management
- Microsoft Office
- Customer Relationship Management
Peggy James Summary
- Peggy James, based in Raleigh, NC, US, is currently a Client Support Manager at Finalsite. Peggy James brings experience from previous roles at Blackboard, ICF International and StarTek. Peggy James holds a BA in Communications @ Hampton University. With a robust skill set that includes Call Center, BPO, Customer Satisfaction, Operations Management, Customer Experience and more. Peggy James has 2 emails and 1 mobile phone numbers on RocketReach.
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