Pedro Risso-Gill Email & Phone Number
IT Service Delivery Manager, UK @ Janus Henderson Investors
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Pedro Risso-Gill Location
- London, GB
Pedro Risso-Gill Work
- IT Service Delivery Manager, UK @ (December 2021 - Present)
- Service Centre Manager @ (November 2018 - August 2021)
- Service Centre Team Leader @ (March 2018 - November 2018)
- Senior Service Desk Engineer and Team Leader @ (January 2017 - November 2018)
- IT Support Specialist @ (August 2015 - January 2017)
- IT Support Analyst @ (July 2011 - June 2015)
- Technical Support Analyst @ (February 2010 - October 2011)
- Associate Network Administrator @ (September 2008 - July 2009)
- 2nd and 3rd line support engineer @ NTT Europe (March 2007 - September 2008)
- EPOS Programer, Installer and Trainer @ NFS Hospitality Corporation (January 2004 - January 2007)
Pedro Risso-Gill Education
- Saint Dominic's International School 1977-1990
Pedro Risso-Gill Skills
- Active Directory
- Business Analysis
- CAB
- Change Management
- Customer Experience
- Customer Satisfaction
- Databases
- Disaster Recovery
- Escalations Management
- Financial Services
- Help Desk Support
- IIS
- IT Management
- IT Service Delivery
- IT Service Management
- ITIL
- ITIL Certified
- Incident Management
- Information Technology
- Major Incident Management
- Microsoft Exchange
- Microsoft Outlook
- Microsoft SQL Server
- Networking
- Printer Support
- Problem Management
- Project Management
- SQL
- Service Delivery
- ServiceNow
- System Administration
- Team Leadership
- Technical Support
- Telecommunications
- Troubleshooting
- VMware
- Windows
- Windows 10
- Windows Server
Pedro Risso-Gill Summary
- Pedro Risso-Gill, based in London, GB, is currently a IT Service Delivery Manager, UK at Janus Henderson Investors. Pedro Risso-Gill brings experience from previous roles at LGT Vestra LLP and Brewin Dolphin. Pedro Risso-Gill holds a 1977 - 1990 Saint Dominic's International School. With a robust skill set that includes Active Directory, Business Analysis, CAB, Change Management, Customer Experience and more. Pedro Risso-Gill has 2 emails and 1 mobile phone numbers on RocketReach.
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