Pedro De Almeida Email & Phone Number

Head of Drive to Digital Care and Innovation @ Vodafone

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Pedro De Almeida's Location

Germany

Pedro De Almeida's Work

Head of Drive to Digital Care and Innovation @ Vodafone
Head of Social Media @ Vodafone
Head of Service Quality Improvement (omnichannel incl Social Media and BOT messaging) @ Vodafone

Head Of Quality and Training Management Service CARE (mobile, cable and fixed, all channels) @ Vodafone
Head of Quality and Training Management Service Unit Mobil @ Vodafone
Head of Quality and Training Management Call Center @ Vodafone
Performance Improvement Manager @ Vodafone
Junior Teammanager Customer Service Tec @ Vodafone
Quality Managament Coordinator @ Vodafone
Trainer @ Vodafone

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Pedro De Almeida's Education

FH Burgenland
MBA (Angewandte Psychologie für die Wirtschaft)
2022 - 2024
Hessische BA
Bachelor of Arts (B.A.) (Business Administration)
2011 - 2012
VWA Duisburg
Betriebswirt (VWA) (Betriebswirtschaftslehre)
2006 - 2007

VWA Duisburg
Projektmanagement Ökonom (VWA) (Projektmanagement)
2004 - 2006

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Pedro De Almeida's Skills

Telekommunikation
NLP
Qualitätsbeauftragter Service Center

Qualitätsmanagement
Qualitätssicherung
Training
Technisches Training
Soft Skills
Trainingsmanagement
Trainingsbedarfsanalyse

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Pedro De Almeida's Summary

Pedro de Almeida, based in Germany, is currently a Head of Drive to Digital Care and Innovation at Vodafone, bringing experience from previous roles at Vodafone. Pedro de Almeida holds a 2022 - 2024 MBA in Angewandte Psychologie für die Wirtschaft @ FH Burgenland. With a robust skill set that includes Telekommunikation, NLP, Qualitätsbeauftragter Service Center, Qualitätsmanagement, Qualitätssicherung and more, Pedro de Almeida contributes valuable insights to the industry. Pedro de Almeida has 1 email and 5 mobile phone numbers on RocketReach.

Pedro De Almeida Email Address

Found 1 email address listing:

@vodafone.com

Pedro De Almeida Phone Number

Found 6 phone numbers:

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