Pebble Information

Pebble is a technical support automation platform. It gives support teams the engineering context to close hard technical tickets independently. Pebble diagnoses root causes, drafts customer responses, and generates fixes for issues that previously went unresolved. Pebble starts working within 60 seconds of every ticket submission. Nearly 1 in 3 issues get resolved without a line of code. For the tickets that require code changes, support sends engineering the diagnosis and a fix ready to review and merge in under 25 minutes. Built for support teams with technical tickets that pile up waiting on engineering. SOC 2 compliant, integrates with Zendesk, Intercom, Slack, GitHub, and more. Want to see it resolve a ticket from your queue? Book a 30-minute walkthrough: https://calendly.com/dima-pebble/demo