PDMNet Information

Your most consistent source for NEW and USED wireless radios. Professional pre-sales & post-sales support. QUALITY radio repair with a ONE-YEAR warranty! Prior to implementing the PDMNet Repair Center, PDMNet struggled with the service options that were available for Canopy modules. Repair work from many shops was slow, unreliable, or very expensive. To address this, PDMNet took the time to streamline its internal processes and dramatically raise the bar on what can be expected from a Canopy Repair Service Center. Each PDMNet repair technician undergoes intensive training on the Canopy modules and is able to properly test, diagnose, and repair many common (and a few uncommon) failures. Repair times are typically 7 to 10 days, frequently less. PDMNet also offers emergency repairs for an additional fee. A Repair Merchandise Authorization (RMA) number is assigned to each shipment for tracking. PDMNet uses a simple information form where a WISP can describe the condition of each module in the shipment to be serviced. Each unit goes through extensive real world testing and evaluation throughout the repair process to ensure that what a WISP receives is entirely “field ready”. Maximum data upload/download, firmware upgrades, extended cable loss tolerance, power/voltage tolerance, Ethernet, GPS timing circuit and FPGA/CPU/DSP interface testing are all standard on PDMNet repairs. Every issue repaired on every unit carries a 1-year warranty!