PCCI GROUP Information

Leading Customer Experience and Operations outsourcing provider in emerging markets, PCCI Group has quickly emerged as a key player delivering consistent and branded customer engagement. Founded in September 2001, the Group now has several locations across Africa and employs over 2,500 of people. We bring tailored value added solutions to our customers in the management of their customer experience with a range of capabilities in the areas of BPO contact centres, points of service and face-to-face interactions management, self-service and big data insights through our sites located in 20 locations across the globe. PCCI Group delivers its services primarily in English, French, with + 10 languages covered and has multiple fortune 500 companies as clients including European and African leaders in telecommunications, media, BFSI, energy, retail & tourism. PCCI Group is part of Teyliom Global Capital. More information can be found at www.pcci-group.com

Website	http://www.pcci-group.com
Revenue	$52.5 million
Employees	2,300 (1,030 on RocketReach)
Founded	2001
Phone	+971 4 562 9600
Technologies	JavaScript , Google Analytics , ASP.NET +14 more (view full list)
Industry	Consumer Services, Call Centers & Business Centers, Customer Experience, Business Services, Contact center, Digital Customer Experience, Cloud, Answering Service, Phone Directory Service, CX end-to-end solutions
Web Rank	10 Million
Keywords	Customer Experience Outsourcing, Customer Engagement, Operations Outsourcing, Outsourced Customer Support, Customer Service Outsourcing, Customer Support Solutions, Customer Experience Solutions, Contact Center Outsourcing, Business Process Outsourcing, Global Customer Support, Omnichannel Customer Experience, Customer Journey Management, Customer Relationship Management, Outsourced Contact Center, Customer Interaction Management, Back Office Outsourcing, Multichannel Customer Support, Customer Success
Competitors	Accenture, Tata Consultancy Services, Wipro, Capgemini, Infosys, Tech Mahindra, NTT DATA, HCLTech, Cognizant Softvision, DXC Technology Morocco +47 more (view full list)
SIC	SIC Code 73 Companies, SIC Code 738 Companies
NAICS	NAICS Code 561 Companies, NAICS Code 56 Companies