PC Problems LLC Information

Located at 50 Main Street, PC Problems provides many service options to its customers, allowing customers to choose what type of service works best for them. The most traditional service is the carry-in of a customer's computer for evaluation and service. The second option is to schedule an on-site appointment where one of PC Problem's technicians travels to the customer's home or business. The third and newest service offered is what has been causing a buzz with customers - PC Problem's HelpDesk services. As Carmen DeRosa explains, "Our HelpDesk service allows us to manage your computer remotely, from scheduling on-site and off-site backups, running Windows updates, auditing hard or software issues, to running a complete Antivirus solution. The HelpDesk system uses seamless remote desktop controls, which allows PC Problems to assist customers with ease and without interference in the usage of their computers." Contributing to the store's distinguished services and its large inventory of the most common PC devices, PC Problems has direct relationships with vendors like Dell, HP and IMB. Having parts and equipment on hand, and quickly obtaining them from major warehouse vendors, PC Problems can address computer repair situations rapidly and efficiently.