Payal Singh Email & Phone Number
General Manager CX @ InterGlobe Technologies
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Payal Singh Location
- Gurugram, HR, IN
Payal Singh Work
- 2023 -now General Manager CX @
- 2022 -2023 Head Customer Engagement @
- 2020 -2021 Consultant @
- 2019 -2020 Lead Special Projects (Business Process Management and Automation) Sales and Marketing APMEA @
- 2018 -2019 Head Center of Excellence- Knowledge and Partner Management Global Business Service @
- 2017 -2018 Head COE APMEA Customer Service @
- 2014 -2017 Vice President And Business Head Digital Technology Vertical @
- 2008 -2013 Chief Customer Services Officer-Corporate Business Services @
- 2008 -2008 Assistant Vice President-CRM @ IL&FS Investsmart Financial Services Limited
- 2007 -2008 DGM Service Quality @ Firstsource Solutions limited
- 2001 -2007 Head Customer interaction group @
- 2001 -2001 Faculty-customer services @
- 1997 -2001 Supervisor @
Payal Singh Education
- Panjab University
B.Sc (Biology)
- Sacred Heart Convent
Payal Singh Skills
- Team Management
- Vendor Management
- Telecommunications
- Service Delivery
- Call Center
- BPO
- Business Development
- Employee Engagement
- Customer Retention
- Key Account Management
- Customer Service
- Operations Management
- MIS
- Performance Management
- Business Strategy
- Call Centers
- Business Process
- Product Management
- Sales Operations
- Outsourcing
- Training
- GSM
- Management
- Cross-functional Team Leadership
- CRM
- Customer Satisfaction
- Strategy
- Leadership
- Customer Experience
- VAS
- Recruiting
- Mobile Devices
- Managed Services
- Project Management
- Team Leadership
- Sla
- Wireless
- Channel Partners
- Workforce Management
- Competitive Analysis
- Customer Relationship Management (CRM)
- Business Process Outsourcing (BPO)
- Management Information Systems (MIS)
- Customer Relationship Management Crm
- Sales
- Microsoft Office
- Cross Functional Team Leadership
- Management Information Systems Mis
- Cross Functional Team
- Business Process Outsourcing Bpo
- Customer Relationship Management
- Management Information Systems
- Business Process Outsourcing
Payal Singh Summary
- Payal Singh, based in Gurugram, HR, IN, is currently a General Manager CX at IGT Solutions. Payal Singh brings experience from previous roles at MERADOC, PeopleStrong and Apollo Tyres Ltd. Payal Singh holds a B.Sc in Biology @ Panjab University. With a robust skill set that includes Team Management, Vendor Management, Telecommunications, Service Delivery, Call Center and more. Payal Singh has 3 emails and 5 mobile phone numbers on RocketReach.
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Top InterGlobe Technologies Employees
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