Pavan Sharma Email
Contact Centre Operations Manager @ Lifeplus
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Pavan Sharma Location
- Bovingdon, GB
Pavan Sharma Work
- Contact Centre Operations Manager @ (March 2022 - Present)
- Business Support Manager @ (February 2020 - March 2022)
- Contact Centre Site Manager @ (June 2015 - February 2020)
- Team Manager and Senior Performance Manager @ (April 2013 - March 2015)
- Manager and Sales Team Leader @ Carphone Warehouse (March 2004 - March 2013)
- Sales and Client Account Manager @ High Spirits (UK) Ltd (September 2002 - March 2004)
Pavan Sharma Education
- Middlesex University
Bachelor's degree (Management and Marketing)
2000-2003 - The Heathland School
A-levels (Business Studies, Sociology and Accounting)
1992-2000
Pavan Sharma Skills
- Account Management
- B2C
- Basic CRM Software
- Budgeting
- Business Acumen
- Business Development
- Business Process Improvement
- CRM
- Call Centers
- Change Management
- Coaching
- Communication
- Continuous Improvement
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Decision-Making
- Direct Sales
- Employee Training
- Event Management
- Financial Management
- Incident Management
- Key Performance Indicators
- Leadership
- Management
- Marketing Strategy
- Microsoft Office
- Multi-Site Operations
- New Business Development
- Onboarding
- Operational Activities
- Operational Strategy
- Operations
- Outsourcing
- People Development
- People Management
- Performance Management
- Presentation Skills
- Problem Solving
- Process Improvement
- Project Management
- Recruiting
- Relationship Building
- Resource Planning
- Risk Management
- Sales
- Sales Process
- Service Standards
- Site Development
- Staff Training
- Stakeholder Relations
- Strategic Initiatives
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Telecommunications
- Training
- Transition Management
- Vendor Management
- Retail
- Sales Management
Pavan Sharma Summary
- Pavan Sharma, based in Bovingdon, GB, is currently a Contact Centre Operations Manager at Lifeplus. Pavan Sharma brings experience from previous roles at Complete Cover Group, Metro Bank (UK), Capita and Carphone Warehouse. Pavan Sharma holds a 2000 - 2003 Bachelor's degree in Management and Marketing @ Middlesex University. With a robust skill set that includes Account Management, B2C, Basic CRM Software, Budgeting, Business Acumen and more. Pavan Sharma has 3 emails on RocketReach.
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Top Lifeplus Employees
Malcolm Vincent
Vice President of Sales
St Neots, England, GB
Michelle Wilson
Director
St Neots, England, GB
Pavan Sharma
Contact Centre Operations Manager
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J. Kuhlman
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Batesville, AR, US
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Batesville, AR, US
Rick Cesarski
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Batesville, AR, US
Cate Page
Managing Director of Lifeplus UK
Cambridge, GB
Lance Taylor
Senior Solutions Architect
Bentonville, AR, US
Danny Bell
Chief Information Officer
Fayetteville, AR, US
David Stotelmyer
Chief Financial Officer
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Ed Casper
Director of Technical and Regulatory Affairs
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Geo Lanza
president
Merrimack, NH, US
Nick Simpson
Talent Acquisition Manager
St Neots, England, GB
Louise Durnin
Senior CX Leader
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