Paulo Rogerio Carvalho Da Mata's Location
São Paulo, SP, BR
Paulo Rogerio Carvalho Da Mata's Work
- Senior Operations Coordinator @ Sercom
- Coordenador de operações @ Flex Relacionamentos Inteligentes
- Operation Supervisor @ Drogaria Onofre
- Operations Supervisor @ Europ Assistance
- Supervisor Of Operations @ Group Acticall Brasil
- Supervisor Especialista and Coordenador Interino @ CSU
- Supervisor Of Operations @ Teleperformance
- Supervisor de Operações @ TNL CONTAX S/A
Paulo Rogerio Carvalho Da Mata's Education
- Faculdade Metropolitana
Pós-graduação Lato Sensu - MBA (Gestão Empresarial e Inteligência Competitiva)
2019 - 2020 - Unicsul
Bacharel em Publicidade e Propaganda (Comunicação Social)
2008 - 2012 - Fundação Getúlio Vargas, Universidade Paulista
Balance Score Card (Comunicação Social)
2007 - 2010
Paulo Rogerio Carvalho Da Mata's Skills
- PDCA
- Workforce Management
- CRM
- Contact Centers
- Avaya
- Inbound Marketing
- Coaching
- Call Centers
- Team Leadership
- Operations Management
Paulo Rogerio Carvalho Da Mata's Summary
Paulo Rogerio Carvalho Da Mata, based in São Paulo, SP, BR, is currently a Senior Operations Coordinator at Sercom, bringing experience from previous roles at Flex Relacionamentos Inteligentes, Drogaria Onofre, Europ Assistance Brasil and Group Acticall Brasil. Paulo Rogerio Carvalho Da Mata holds a 2019 - 2020 Pós-graduação Lato Sensu - MBA in Gestão Empresarial e Inteligência Competitiva @ Faculdade Metropolitana. With a robust skill set that includes PDCA, Workforce Management, CRM, Contact Centers, Avaya and more, Paulo Rogerio Carvalho Da Mata contributes valuable insights to the industry. Paulo Rogerio Carvalho Da Mata has 2 emails on RocketReach.
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