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Paulo Graca Location
Toronto, ON, CA
Paulo Graca Work
2019 -now Product Manager @
2019 -2019 Manager Voice Platform and Insights @
2018 -2019 Senior Analyst, Voice Insights @
2015 -2018 Lead Contact Optimization @
2011 -2015 Business Analyst @
2004 -2007 Buyer @
Paulo Graca Education
Instituto Politécnico de Tomar
Licentiate degree (Business Administration, Management and Operations)
1999-2003
Paulo Graca Skills
PHP
MySQL
jQuery
HTML
Java
XML
JavaScript
Web Development
Data Analysis
CSS
SQL
Software Development
Web Applications
Apache
Process Improvement
Vendor Management
Customer Experience
Telecommunications
Customer Service
Business Analysis
Call Centers
Business Process Improvement
Contact Centers
R
Sql Server Integration Services Ssis
Load Etl
Microsoft SQL Server
SAS
Power BI
Microsoft Excel
Cross Functional Team Leadership
Full Stack Development
Verint
Extract
Python
Voice of the Customer Analysis
Wireless Technologies
Statistics
Transform
Impact 360
SQL Server Integration Services
Paulo Graca Summary
Paulo Graca, based in Toronto, ON, CA, is currently a Product Manager at Rogers Communications. Paulo Graca brings experience from previous roles at Rogers Communications. Paulo Graca holds a 1999 - 2003 Licentiate degree in Business Administration, Management and Operations @ Instituto Politécnico de Tomar. With a robust skill set that includes PHP, MySQL, jQuery, HTML, Java and more. Paulo Graca has 2 emails and 1 mobile phone numbers on RocketReach.
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