2020 -2022 SVP of Customer Success | Post IPO CPaaS Technology | Unicorn | Post-sales CS Strategy @
2020 -now Advisory Ecosystem Member @
2020 -now Senior Vice President, Head of Customer Success @
2017 -2020 Senior Manager, Customer Success @
2015 -2017 Strategic Customer Success Manager @
2010 -2017 Founder @ Peachtree Protocol
2004 -2007 Southeast Account Manager @
Paula Sobb Education
Louisiana State University
Bachelor Of Arts (Public Relations, Communications)
1994-1997
Springhill 1992-1994
Notre Dame Academy, Toledo, Ohio 1989-1992
Notre Dame Academy 1989-1992
Paula Sobb Skills
Customer Onboarding
Sales Operations
Big Data
Mobile Marketing
Mobile Communications
Data Analysis
Professional Mentoring
Customer Relationship Management (CRM)
Customer Retention
Business Strategy
Customer Support
Start-ups
Executive Coaching
Consulting
Team Building
Coaching
Business Development
Management
Sales
Strategy
Training
New Business Development
Leadership
Customer Service
Strategic Planning
Account Management
Customer Success Management
@Reltio
Team Leadership
Cross-functional Team Leadership
Customer Success
Renewal managment
CSM
Software as a Service (SaaS)
Post-Sales
Salesforce.com
Gainsight
Customer Engagement
Value Realization
Supply Chain Management
Customer Satisfaction
Net Promoter Score
Net Retention
Onboarding
Cloud Computing
Enterprise Software
Pre-sales
Change Management
Identity Verification
Cloud Authentication
Paula Sobb Summary
Paula Sobb, based in Atlanta, GA, US, is currently a Chief Customer Officer at iN2L. Paula Sobb brings experience from previous roles at Sinch, Outcome Selling Advisory Ecosystem and Reltio. Paula Sobb holds a 1994 - 1997 Bachelor Of Arts in Public Relations, Communications @ Louisiana State University. With a robust skill set that includes Customer Onboarding, Sales Operations, Big Data, Mobile Marketing, Mobile Communications and more. Paula Sobb has 3 emails and 1 mobile phone numbers on RocketReach.
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