Paula Lafora Ornosa Email & Phone Number
Head of Customer Experience Desing and Delivery at Iberia @ Iberia
Paula Lafora Ornosa's Location
Madrid, ES
Paula Lafora Ornosa's Work
- Head of Customer Experience Desing and Delivery at Iberia @ Iberia
- Head of transformation office "Plan de Futuro" and Agile Project Managers (SCRUM Masters) @ Iberia
- Customer Integration Manager. Customer Direction @ Iberia
- Manager de Programas Transversales en Dirección Cliente @ Iberia
- Project Manager en Oficina de Transformación "Plan de Futuro" en IBERIA LAE. @ Iberia
- Unidad de Marketing y Análisis de Mercado en Dirección de Aeropuertos @ Iberia
- Departamento de Compras de Women Secret @ Cortefiel
- Sector Bancario @ Oficina del Defensor al Cliente
Paula Lafora Ornosa's Education
- ESADE Business & Law School
Executive Master in Business Administration
2015 - 2016 - Georgetown University McDonough School of Business
Leading in a Global Context
2016 - 2016 - Indian School of Business
Growth and Development in Emerging Markets (EMBA)
2015
- Escuela Internacional de Negocios ALITER
Beca de la Fundación Rafael del Pino y Merk (Curso Superior de Mujer y Liderazgo)
2012 - 2012 - Universidad Autónoma de Madrid
Beca Citius (Fundación Universidad Empresa)
2007 - 2008 - London Metropolitan University
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
2004 - 2005 - Universidad Complutense de Madrid
Licenciatura en Administración y Dirección de Empresas (Dirección Comercial)
2001 - 2007
Paula Lafora Ornosa's Skills
- Estrategia empresarial
- Cambio organizacional
- Management
- Aeronaves
- Business Analysis
- Microsoft Excel
- Planeamiento de proyectos
- Project Planning
- International Business
- Project Management
Paula Lafora Ornosa's Summary
Paula Lafora Ornosa, based in Madrid, ES, is currently a Head of Customer Experience Desing and Delivery at Iberia at Iberia, bringing experience from previous roles at Iberia. Paula Lafora Ornosa holds a 2015 - 2016 Executive Master in Business Administration @ ESADE Business & Law School. With a robust skill set that includes Estrategia empresarial, Cambio organizacional, Management, Aeronaves, Business Analysis and more, Paula Lafora Ornosa contributes valuable insights to the industry. Paula Lafora Ornosa has 1 email and 3 mobile phone numbers on RocketReach.
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