2022 -
now Strategic Planning and Reporting Officer @
2020 -
2022 Salesforce Data Governance Lead @
2016 -
2020 Senior Functional Analyst @
2014 -
2016 Knowledge Management Analyst @
2011 -
2014 Office Manager @
2008 -
2011 Customer Service Supervisor @
2006 -
2008 Customer Service Representative @
2006 -
2006 Child Protection Officer @
2004 -
2006 Customer Service Team Leader @ Z Couriers
Paula Fleming Education
NMIT
Diploma of Community Services (Welfare Studies)
1996
-
1998
St. Francis Xavier College, Beaconsfield 1989
-
1994
Trailhead by Salesforce 2017null
Paula Fleming Skills
Salesforce.com
WalkMe
Process Improvement
Office Management
Customer Service
Mentoring
CRM
Creative Problem Solving
Management
Leadership
Project Planning
Problem Solving
Training
Customer Satisfaction
Supply Chain
Time Management
Microsoft Office
Research
Team Leadership
Business Development
Knowledge Management
Sales
Customer Experience
Customer Relations
Crisis Management
role flexibility
Customer Service Management
Communication
Captivate
Strategic Planning
Microsoft Word
Paula Fleming Summary
Paula Fleming, based in Melbourne, VIC, AU, is currently a Strategic Planning and Reporting Officer at Family Safety Victoria. Paula Fleming brings experience from previous roles at Monash University and Conect Enterprises Pty Ltd. Paula Fleming holds a 1996 - 1998 Diploma of Community Services in Welfare Studies @ NMIT. With a robust skill set that includes Salesforce.com, WalkMe, Process Improvement, Office Management, Customer Service and more. Paula Fleming has 1 emails on RocketReach.
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