2001 -2009 Customer Service Call Center Supervisor @
Paul Wignall Education
William Penn University
Associate Degree (Business Finance)
2005-2007
Lincoln High School 1992-1996
Paul Wignall Skills
Avaya
Leadership
Customer Satisfaction
Underwriting
Coaching
Operations Management
Insurance
Project Management
Strategic Planning
Business Analysis
Process Improvement
Vendor Management
Business Process Improvement
Management
Call Center
Analysis
Customer Service
Call Centers
Customer Retention
Team Leadership
Account Management
Six Sigma
Training
Customer Experience
Workforce Management
Change Management
IEX
Team Building
Contact Centers
Paul Wignall Summary
Paul Wignall, based in Chandler, AZ, US, is currently a Manager, Borrower Experience at Finance of America Mortgage LLC. Paul Wignall brings experience from previous roles at Shellpoint Mortgage Servicing, Cenlar FSB, Imaging Advantage and Marsh US Consumer. Paul Wignall holds a 2005 - 2007 Associate Degree in Business Finance @ William Penn University. With a robust skill set that includes Avaya, Leadership, Customer Satisfaction, Underwriting, Coaching and more. Paul Wignall has 1 mobile phone numbers on RocketReach.
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