Paul Whitaker Email & Phone Number
Sr. Director Call Center Customer Experience @ Centene Corporation
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Paul Whitaker Location
- Seattle, WA, US
Paul Whitaker Work
- Sr. Director Call Center Customer Experience @ (March 2023 - Present)
- Program Manager @ Nordstrom (September 2017 - March 2023)
- Interaction Analytics Program Manager @ (April 2013 - September 2017)
- Senior Manager, Consumer Insight and Customer Experience @ GSI Commerce, an eBay Company (May 2008 - January 2013)
- Manager of Call Center Operations @ (January 2003 - January 2008)
Paul Whitaker Education
- University of Florida - Warrington College of Business
MBA (Marketing, Management)
- Penn State University
BS (Material Science/Engineering)
Paul Whitaker Skills
- Account Management
- Analysis
- Analytics
- Business Analysis
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Insight
- Customer Satisfaction
- Customer Service
- E-commerce
- Leadership
- Leadership Development
- Management
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Product Management
- Program Management
- Project Management
- Project Planning
- Quality Assurance
- Sales
- Six Sigma
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Vendor Management
- Workforce Management
- E Commerce
- Program Manager
- Cross Functional Team Leadership
Paul Whitaker Summary
- Paul Whitaker, based in Seattle, WA, US, is currently a Sr. Director Call Center Customer Experience at Centene Corporation. Paul Whitaker brings experience from previous roles at Nordstrom, Amazon, GSI Commerce, an eBay Company and GSI Commerce. Paul Whitaker holds a MBA in Marketing, Management @ University of Florida - Warrington College of Business. With a robust skill set that includes Account Management, Analysis, Analytics, Business Analysis, Business Process Improvement and more. Paul Whitaker has 4 emails and 2 mobile phone numbers on RocketReach.
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