Paul Whitaker Email & Phone Number
Sr. Director Call Center Customer Experience @ Centene Corporation
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Paul Whitaker Location
- Seattle, WA, US
Paul Whitaker Work
- 2023 -now Sr. Director Call Center Customer Experience @
- 2017 -2023 Program Manager @ Nordstrom
- 2013 -2017 Interaction Analytics Program Manager @
- 2008 -2013 Senior Manager, Consumer Insight and Customer Experience @ GSI Commerce, an eBay Company
- 2003 -2008 Manager of Call Center Operations @
Paul Whitaker Education
- University of Florida - Warrington College of Business
MBA (Marketing, Management)
- Penn State University
BS (Material Science/Engineering)
Paul Whitaker Skills
- Call Center
- Customer Experience
- Six Sigma
- Process Improvement
- Project Management
- Team Building
- Change Management
- E-commerce
- Workforce Management
- Analytics
- Cross-functional Team Leadership
- Customer Service
- Account Management
- Strategic Planning
- Project Planning
- CRM
- Operations Management
- Quality Assurance
- Leadership Development
- Sales
- Program Management
- Call Centers
- Customer Satisfaction
- Management
- Leadership
- Vendor Management
- Business Process Improvement
- Strategy
- Outsourcing
- Team Leadership
- Business Analysis
- Performance Management
- Product Management
- Analysis
- E Commerce
- Program Manager
- Cross Functional Team Leadership
Paul Whitaker Summary
- Paul Whitaker, based in Seattle, WA, US, is currently a Sr. Director Call Center Customer Experience at Centene Corporation. Paul Whitaker brings experience from previous roles at Nordstrom, Amazon, GSI Commerce, an eBay Company and GSI Commerce. Paul Whitaker holds a MBA in Marketing, Management @ University of Florida - Warrington College of Business. With a robust skill set that includes Call Center, Customer Experience, Six Sigma, Process Improvement, Project Management and more. Paul Whitaker has 4 emails and 2 mobile phone numbers on RocketReach.
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