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Paul Walker Location
Durham, GB
Paul Walker Work
2022 -now Executive Director - Repairs and Maintenance @
2019 -2022 Director Of Maintenance @
2017 -2019 Head of Workforce Management and Business Support @
2016 -2020 Founder and Director @ The One Eyed Stag Limited
2016 -2017 Customer Service and Marketing Director @
2015 -2016 Head of Business Readiness @
2014 -2015 Head of Service Excellence @
2014 -2014 Employee Engagement Lead @
2011 -2014 Head of Operations @
2010 -2011 Contact Centre Manager @
2010 -2010 Service Manager @
2005 -2009 Operations Manager @
2006 -2008 Site Communications Lead @
2003 -2005 Team Manager @
Paul Walker Education
The OCM
(Certificate in Coach-Mentoring)
2012-2012
Hermitage Comprehensive School 1997-2001
Paul Walker Skills
Leadership
Performance Management
Employee Engagement
Performance Improvement
Service Delivery
Customer Service
Customer Experience
Team Motivator
Development Of People
Financial Management
Budget Management
Succession Planning
Operational Planning
Operational Excellence
Internal Communications
Coaching
Mentoring
Creative Problem Solving
Innovative Problem Solver
Multi-site
Utilities
Energy Services
Debt Collection
Team Leadership
Situational Leadership
Customer Satisfaction
Call Centers
Team Management
Change Management
Contact Centers
Key Performance Indicators
Workforce Management
Recruiting
Stakeholder Management
People Development
Management
Operations Management
Business Process Improvement
Business Transformation
Business Planning
Process Improvement
Business Process
Training Delivery
Customer Retention
Budgets
Business Process Mapping
Human Resources
Culture Change
Strategic Planning
Talent Management
Innovative Problem
Executive Team Member
Strategy
Operations
Microsoft Office
Microsoft Word
Marketing
Key Performance
Research
Marketing Strategy
Multi Site
Paul Walker Summary
Paul Walker, based in Durham, GB, is currently a Executive Director - Repairs and Maintenance at Home Group. Paul Walker brings experience from previous roles at Home Group, The One Eyed Stag Limited and Tyne & Wear Metro/DB Regio. Paul Walker holds a 2012 - 2012 The OCM. With a robust skill set that includes Leadership, Performance Management, Employee Engagement, Performance Improvement, Service Delivery and more. Paul Walker has 2 emails on RocketReach.
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