Paul Tucker Email & Phone Number
Head of Customer Success and Support @ Chiro Cat
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Paul Tucker Location
- Independence, MO, US
Paul Tucker Work
- Head of Customer Success and Support @ (June 2025 - Present)
- Member @ (May 2017 - Present)
- Director of Support @ (October 2024 - June 2025)
- Director of Customer Support (B2B SaaS) @ (August 2021 - May 2024)
- Director of Customer Support (B2C + B2B2C SaaS) @ (July 2019 - August 2021)
- General Manager and Head of Support (IT MSP) @ (September 2015 - January 2019)
- Service Delivery Manager (IT MSP) @ (January 2015 - August 2015)
- Product Support Specialist, II @ (May 2013 - January 2015)
- IT Service Desk Technician, III @ (September 2011 - May 2013)
- IT Service Desk Technician, II @ (May 2009 - September 2011)
- IT Service Desk Technician, I @ (September 2007 - May 2009)
- CNC Robotics and Machining Technician @ Olympic Cabinets (May 2006 - September 2007)
- Technical Support Analyst @ Northland International University (September 2004 - May 2006)
Paul Tucker Education
- Northland International University
(Speech Communication; Theology/Theological Studies)
Paul Tucker Skills
- Team Coaching
- Management Coaching
- Business Coaching
- Executive Coaching
- Leadership Development
- Coaching & Mentoring
- Ticketing Systems
- Strategic Leadership
- Management Consulting
- Hiring Practices
- Strategic Hiring
- Leadership Development Coaching
- Employee Coaching
- Easily Adaptable
- Writing
- Performance Improvement
- Incident Management
- Single Sign-On (SSO)
- Strategic Insights
- Knowledge Base
- Service-Level Agreements (SLA)
- Operational Excellence
- Delegation
- Technical Services
- Stripe (Software)
- Oral Communication
- Strategic Programs
- Growth Initiatives
- Consultation
- Scale
- Operations
- Organization
- Communication
- Social Media
- Time Management
- Customer Retention
- Customer Relationship Management (CRM)
- Employee Training
- Analytical Skills
- Mentoring
- Team Management
- Leadership
- Process Improvement
- Customer Support
- Technical Support
- Customer Experience
- Software Documentation
- Project Management
- Troubleshooting
- Vendor Management
- Information Technology
- Strategic Planning
- Strategy
- Start-ups
- Change Management
- Customer Satisfaction
- Team Building
- Management
- Training
- Customer Service
- Team Leadership
- Coaching
- Zendesk
- Help Scout
- Jira
- Software as a Service (SaaS)
- Microsoft Office
- Microsoft Excel
- Controllers
- Desktop Support
- Proprietary Software
- CAD
- Marketing
- Livelink
- Editing
- Integration
- Data Management
- Pharmaceutical Industry
- ITIL
- 21 CFR Part 11
- CRO
- Computer System Validation
- Clinical Data Management
- EDC
- Ich Gcp
- Product Support
- Business Process Improvement
- Network Administration
- Server Administration
- Customer Relationship Management
- Infrastructure
- DNS
- DHCP
- Microsoft Exchange
- Active Directory
- Windows Server
- Public Speaking
- SOP authoring
- Networking
- Windows System Administration
- ServiceNow
- Kaseya
- Kayako
- Bomgar
- ConnectWise
- Sales
Paul Tucker Summary
- Paul Tucker, based in Independence, MO, US, is currently a Head of Customer Success and Support at ChiroCat. Paul Tucker brings experience from previous roles at Support Driven, Instinct Science, EveryoneSocial and Accountable2You. Paul Tucker holds a Northland International University. With a robust skill set that includes Team Coaching, Management Coaching, Business Coaching, Executive Coaching, Leadership Development and more. Paul Tucker has 4 emails and 4 mobile phone numbers on RocketReach.
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