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Paul Tanner Location
Pleasant Grove, UT, US
Paul Tanner Work
2023 -now Director Technical Support @
2013 -2023 Technical Support Manager @
2006 -2013 Contact Center Director @
2003 -2006 Team Coach @ Convergys
Paul Tanner Education
Utah State University
Bachelor of Science - BS (Business Administration and Management)
2016-2023
Paul Tanner Skills
Problem Solving
Customer Success
Customer Engagement
IT Service Management
Customer Relationship Management (CRM)
Budgeting
Analytical Skills
Coaching
Customer Follow-Up
Customer Loyalty
KPI Dashboards
Key Metrics
KPI Reporting
Morale
Customer Satisfaction
Customer Retention
Customer Experience
Communication
Data Analysis
Contact Centers
Leadership Development
Organizational Leadership
Technical Leadership
Hiring
Business Planning
Management
VoIP
Technical Support
Wireless Networking
Call Centers
Team Leadership
Wireless
Operations Management
Start-ups
Networking
Product Management
Windows
Sales Management
Customer Service
Troubleshooting
Team Building
Telecommunications
Network Administration
Paul Tanner Summary
Paul Tanner, based in Pleasant Grove, UT, US, is currently a Director Technical Support at Digi International. Paul Tanner brings experience from previous roles at Dell EMC, Digis and Convergys. Paul Tanner holds a 2016 - 2023 Bachelor of Science - BS in Business Administration and Management @ Utah State University. With a robust skill set that includes Problem Solving, Customer Success, Customer Engagement, IT Service Management, Customer Relationship Management (CRM) and more. Paul Tanner has 3 emails and 2 mobile phone numbers on RocketReach.
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