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Paul T Location
Ireland
Paul T Work
Director of Operations and Strategy @ (March 2021 - Present)
Omnichannel @ (January 2019 - March 2021)
Global Head of CX Technology @ (May 2014 - January 2019)
Program Manager - Omnichannel Transformation @ (January 2012 - April 2014)
CS Systems Support Manager @ (June 2006 - January 2012)
Paul T Skills
Call Center
Telecommunications
Customer Experience
IVR
Vendor Management
Service Delivery
Contact Centers
Workforce Management
Change Management
Team Management
Performance Management
Customer Satisfaction
Outsourcing
Process Improvement
Business Analysis
Team Leadership
Project Management
Customer Retention
Managed Services
Resource Management
CRM
Call Centers
Management
Project Planning
Analysis
Strategy
Project Delivery
Testing
ERP
Business Process Improvement
Integration
Business Process
Mobile Devices
VoIP
Stakeholder Management
ITIL
Business Planning
Leadership
Customer Service
Product Management
Program Management
Account Management
Business Development
Social Media
Sales
Training
Networking
Teamwork
Customer Relationship Management (CRM)
Paul T Summary
Paul T, based in Ireland, is currently a Director of Operations and Strategy at Flutter Entertainment Plc. Paul T brings experience from previous roles at UnitedHealth Group, Airbnb, 3 and eir Ireland. With a robust skill set that includes Call Center, Telecommunications, Customer Experience, IVR, Vendor Management and more. Paul T has 1 emails and 3 mobile phone numbers on RocketReach.
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