Paul Symes Email & Phone Number
Senior Delivery Lead @ SFD CONSULTING SERVICES LIMITED
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Paul Symes Location
- Bishop Auckland, GB
Paul Symes Work
- 2016 -now Senior Delivery Lead @
- 2018 -2020 Program Manager @
- 2016 -2018 Senior Delivery Lead @
- 2020 -2023 Senior Delivery Lead at HMRC @
- 2011 -2016 Senior Contact Delivery Manager @
Paul Symes Education
- Open University UK
Bachelor's Degree (Leadership, change management, strategy, marketing & finance)
2009-2014
Paul Symes Skills
- Group Presentations
- Retail Management
- Customer Experience
- Project Implementation
- Outbound
- Contact Centre Technology
- Genesys
- Multi Channel Contact Centres
- Contact Centre Management
- Outsourcing
- Telecommunications
- IVR
- Non Voice Channels
- Report Writing
- Call Routing
- Workforce Management
- Customer Satisfaction
- Stakeholder Management
- Contact Centers
- Change Management
- Creative Problem Solving
- Cross Functional Team Leadership
- Strategy and Business Planning
- Integration
- Process Improvement
- Leadership
- Management
- Budget Management
- Performance Management
- Troubleshooting
- Call Centers
- Project Planning
- People Management
- Effective Meetings
- Wfm
- Requirements Analysis
- Time Management
- Business Transformation
- Team Management
Paul Symes Summary
- Paul Symes, based in Bishop Auckland, GB, is currently a Senior Delivery Lead at SFD CONSULTING SERVICES LIMITED. Paul Symes brings experience from previous roles at SFD CONSULTING SERVICES LIMITED, Stellarmann and Everything Everywhere Ltd. Paul Symes holds a 2009 - 2014 Bachelor's Degree in Leadership, change management, strategy, marketing & finance @ Open University UK. With a robust skill set that includes Group Presentations, Retail Management, Customer Experience, Project Implementation, Outbound and more. Paul Symes has 2 emails and 1 mobile phone numbers on RocketReach.
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Paul Symes
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