2008 -2009 Customer Service and Technical Support Manager @ Elemé Medical Inc.
1996 -2007 Technical Support Supervisor @
Paul Spurrell Education
Regis University
(Biomedical Equipment Technician)
MASS MEP
MHS
Paul Spurrell Skills
Support Documentation
Remote Team Management
Strategic Services
Service Operations
Escalation Resolution
Working with Physicians
Physician Relations
Customer Escalation Management
Thinking Skills
Supplier Evaluation
Order Entry
Resolving Issues
Customer Success
Critical Thinking
Reporting Requirements
Safety Programs
Workplace Safety
Service Standards
Service Center Operations
Training and Development (HR)
Contractual Obligations
Responsiveness
Customer Experience Management
Analyze Information
Trade Compliance
Policy Development
Pivot Tables
Build Strong Relationships
Audio Conferencing
Healthcare
Environmental Health
Safety Engineering
OSHA Compliance
Laser Safety
Key Performance Indicators
Written Communication
Conflict Management
Collaborative Problem Solving
Employee Training
Team Leadership
Performance Reviews
Daily Operations
Problem Solving
Environment, Health, and Safety (EHS)
Creative Problem Solving
Communication
Support Management
Customer Support
Customer Service Management
Business Analysis
Field Service
Medical Devices
Technical Training
Troubleshooting
Customer Satisfaction
Start-ups
Product Management
Management
Technical Writing
Product Development
Leadership
Process Improvement
Salesforce.com
Team Building
Technical Support
Solar Energy
Call Centers
Training
Electronics
Sales Management
Energy
Strategic Partnerships
Customer Service
Sales
Marketing
Business Development
Cross-functional Team Leadership
Product Launch
Strategic Planning
Project Management
Software Documentation
Analysis
Budgets
Operations Management
CRM
Sales Operations
Direct Sales
Program Management
Account Management
Negotiation
Strategy
Manufacturing
Testing
New Business Development
Product Marketing
Contract Negotiation
Sales Process
Business Planning
Photovoltaics
Six Sigma
Start Ups
Cross Functional Team Leadership
Paul Spurrell Summary
Paul Spurrell, based in Hudson, NH, US, is currently a Director at Straight Shot Safety LLC. Paul Spurrell brings experience from previous roles at EndoSim, Panasonic Connect North America, Solectria - A Yaskawa Company and Elemé Medical Inc.. Paul Spurrell holds a Regis University. With a robust skill set that includes Support Documentation, Remote Team Management, Strategic Services, Service Operations, Escalation Resolution and more. Paul Spurrell has 2 emails and 1 mobile phone numbers on RocketReach.
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