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Paul Smith Location
Sunderland, GB
Paul Smith Work
Head of IT Service Delivery @ (September 2021 - Present)
Group IT Manager @ (November 2019 - September 2021)
IT Manager - South @ (May 2017 - August 2019)
IT Project Manager @ (April 2016 - May 2017)
IT Project Manager @ (May 2015 - April 2016)
IT Project Manager @ (March 2013 - May 2015)
IT Project Manager @ (June 2010 - March 2013)
Project Manager @ (March 2009 - May 2010)
IT Manager @ (June 2002 - January 2009)
IT Project Manager @ Sunderland Community Furniture Service (January 2001 - June 2002)
IT Project Manager @ (January 2000 - January 2001)
Communications Co-ordinator @ (January 1996 - January 2000)
Paul Smith Education
University of Sunderland
Business and Finance (Business and Finance)
1993-1996
University of Sunderland
BTEC Higher National Diploma (Business and Finance; Business and Finance)
1993-1996
Bede School 1986-1991
Paul Smith Skills
Change Management
Compliance Software
Requirements Gathering
Project Execution
External Clients
Social Housing
Microsoft Project
Public Sector
Retail
Intranet
Housing
Benefits Realisation
Specifications
Office 2010
Project Coordination
Scrum
Billing
Information Technology
Prevention
Contact Centers
Services
Budgets
Stakeholder Engagement
Outsourcing
Deliverables
Sales
Illness
Software Deployment
Resources
MSP
Telephony
MS Project
Integration
Agile Methodologies
Project Management
Policy Compliance
Billing Systems
Software
Technology Software
Project Delivery
IVR
Software Development
Planning
Milestones
Design
WAN
Analysis
Residential Care
Stakeholder Management
Procurement
SQL
Process Improvement
Cloud Computing
Strategic Planning
Team Management
ITIL
Networking
Disabilities
Technology
Program Management
Knowledge Base
IT Strategy
Business Transformation
PMO
Analytical Skill
CRM
Microsoft Office 2010
Social Media
Maintenance
Virtual Teams
Strategy
Policy
Funding
Microsoft Office 2003
Local Government
Management
Bids
IT Service Management
Management Information Systems
Government
Social Media Marketing
Contact Centre
Data Analysis
D4 Benefit Realisation
Liaison
Business Process Improvement
Rollout
Governance
PRINCE2
Infrastructure
Microsoft Office 2007
DBMS
Communication
Suppliers
Business Analysis
Project Planning
Resource Management
Microsoft Azure
Computer Networking
Network Administration
Active Directory
Operating Systems
Windows Server
Paul Smith Summary
Paul Smith, based in Sunderland, GB, is currently a Head of IT Service Delivery at Triage. Paul Smith brings experience from previous roles at e-Quality Learning, Kura (CS) Ltd, Netcall Plc and Civica. Paul Smith holds a 1993 - 1996 Business and Finance in Business and Finance @ University of Sunderland. With a robust skill set that includes Change Management, Compliance Software, Requirements Gathering, Project Execution, External Clients and more. Paul Smith has 2 emails on RocketReach.
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