Paul Simpson Email
Service Delivery Manager @ Forfusion Ltd
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Paul Simpson Location
- Backworth, GB
Paul Simpson Work
- Service Delivery Manager @ (March 2025 - Present)
Paul Simpson Education
- EDXCEL
V1 Internal Verifier
2015-2015 - Tyne Met College
DTLLS
2012-2013 - Bright Assessing
A1 Assessor
- Tyne Met College
Bachelor’s Degree (Higher Education/Higher Education Administration)
Paul Simpson Skills
- Agile Leadership
- Agile Methodologies
- Business Relationship Management
- Change Management
- Communication
- Continuous Improvement
- Customer Engagement
- Customer Escalation Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- Delivery Management
- Escalation Resolution
- ISO Standards
- IT Management
- IT Operations
- IT Service Management
- ITIL
- Incident Management
- Information Technology
- Key Performance Indicators
- Leadership
- Leadership Development
- Managed Services
- Management
- Organizational Development
- Performance Management
- Problem Management
- Problem Solving
- Process Efficiency
- Process Improvement
- Project Delivery
- Project Management
- Service Delivery
- Service Delivery Management
- Service Design
- Service Desk Management
- Service Development
- Service Improvement
- Service-Level Agreements (SLA)
- Staff Development
- Stakeholder Management
- Strategic Thinking
- Strategy
- Team Building
- Training
- Training Delivery
Paul Simpson Summary
- Paul Simpson, based in Backworth, GB, is currently a Service Delivery Manager at Forfusion Ltd. Paul Simpson holds a 2015 - 2015 V1 Internal Verifier @ EDXCEL. With a robust skill set that includes Agile Leadership, Agile Methodologies, Business Relationship Management, Change Management, Communication and more. Paul Simpson has 1 emails on RocketReach.
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