Paul Serrano Location
Central Luzon, Philippines
Paul Serrano Work
- 2023 - now VP for APAC WFM @ Citi
- 2020 - 2023 Workforce Capacity Manager, Command Center @ Citi
- 2019 - 2020 Lead Officer, Command Center @ Citi
- 2018 - 2019 Subject Matter Expert, Command Center @ Citi
- 2016 - 2018 Workforce Manager @ Convergys
- 2016 - 2016 Workforce Management, Supervisor @ Convergys
- 2013 - 2016 Intraday Supervisor @ Convergys
- 2011 - 2013 Intraday Coordinator @ Convergys
- 2007 - 2011 Technical Customer Service Representative @ Convergys
- 2002 - 2006 Head Service Crew @ Cindys Restaurant and Bakeshop
Paul Serrano Education
- AMA University
Bachelore of Science (Computer/Information Technology Administration and Management)
2003 - 2006 - Bulacan State University
Bachelore In Technology (Drafting/Design Engineering Technologies/Technicians)
2000 - 2002 - University of Regina Carmeli
Secondary/ Highschool
1996 - 2000
Paul Serrano Summary
Paul Serrano, based in Central Luzon, Philippines, is currently a VP for APAC WFM at Citi. Paul Serrano brings experience from previous roles at Citi and Convergys. Paul Serrano holds a 2003 - 2006 Bachelore of Science in Computer/Information Technology Administration and Management @ AMA University. Paul Serrano has 2 emails on RocketReach.
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