Paul Sammon Email
Service Architect @ Telana (formerly Ancoris)
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Paul Sammon Location
- London, England, GB
Paul Sammon Work
- Service Architect @ (May 2026 - Present)
- Career Break @ Career Break (September 2024 - April 2026)
- Service and Process Architect @ (September 2022 - August 2024)
- Service Architect @ (October 2021 - May 2022)
- Service Architect @ (October 2019 - September 2021)
- Senior Service Management Architect @ (June 2014 - June 2019)
- Service Architect, Service Management (ITSM) Architect, IT Organisational Change and Transformation @ (March 2014 - Present)
- Global Process Owner: Knowledge Management and Service Level Management @ (May 2013 - January 2014)
- Global Service Improvement Manager @ (June 2009 - May 2013)
- Service Delivery Manager EMEA @ (April 2008 - June 2009)
- Service Delivery Manager UK and CE @ (January 2007 - April 2008)
- Service Desk Lead @ (April 2005 - December 2006)
- Systems Officer @ (June 2002 - April 2005)
Paul Sammon Education
- University of Kent
BSc(Hons) (Economics With Econometrics)
1999-2002
Paul Sammon Skills
- Service Improvement
- Incident Management
- Service Desk
- ITIL
- IT Service Management
- Service Management
- Service Delivery
- SLA
- Offshoring
- IT Operations
- Change Management
- IT Strategy
- Organizational Design
- Organizational Change
- Process Improvement
- Performance Metrics
- IT Governance
- People Management
- IT Management
- IT Transformation
- Business Analysis
- Business Process
- Governance
- Team Management
- ITIL Certified
- ITIL Service Strategy
- Service Desk Management
- Project Portfolio Management
- Stakeholder Management
- Disaster Recovery
- Integration
- Release Management
- Program Management
- Information Technology
- Project Management
- Leadership
- Business Process Improvement
- Training
- SQL
- Microsoft Word
- Architecture
- Service Processes
- Mor
- Digital Transformation
- Digital Strategy
- Microsoft Azure
- ITIL Process
- Strategic Initiatives
- Operating Models
- Service Level Management
- ServiceNow
- Knowledge Management
- Outsourcing
- Process Management
- Problem Management
- Amazon Web Services Aws
- Amazon Web Services
Paul Sammon Summary
- Paul Sammon, based in London, England, GB, is currently a Service Architect at Telana. Paul Sammon brings experience from previous roles at Career Break, Capita, Highways England and BSI. Paul Sammon holds a 1999 - 2002 BSc(Hons) in Economics With Econometrics @ University of Kent. With a robust skill set that includes Service Improvement, Incident Management, Service Desk, ITIL, IT Service Management and more. Paul Sammon has 1 emails on RocketReach.
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