Service Architect, Service Management (ITSM) Architect, IT Organisational Change and Transformation @ Seeking My Next Challenge!
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Paul Sammon Location
London, England, GB
Paul Sammon Work
now
2014 -
now Service Architect, Service Management (ITSM) Architect, IT Organisational Change and Transformation @
2022 -
2024 Service and Process Architect @
2021 -
2022 Service Architect @
2019 -
2021 Service Architect @
2014 -
2019 Senior Service Management Architect @
2013 -
2014 Global Process Owner: Knowledge Management and Service Level Management @
2009 -
2013 Global Service Improvement Manager @
2008 -
2009 Service Delivery Manager EMEA @
2007 -
2008 Service Delivery Manager UK and CE @
2005 -
2006 Service Desk Lead @
2002 -
2005 Systems Officer @
Paul Sammon Education
University of Kent
BSc(Hons) (Economics With Econometrics)
1999
-
2002
Paul Sammon Skills
Service Improvement
Incident Management
Service Desk
ITIL
IT Service Management
Service Management
Service Delivery
SLA
Offshoring
IT Operations
Change Management
IT Strategy
Organizational Design
Organizational Change
Process Improvement
Performance Metrics
IT Governance
People Management
IT Management
IT Transformation
Business Analysis
Business Process
Governance
Team Management
ITIL Certified
ITIL Service Strategy
Service Desk Management
Project Portfolio Management
Stakeholder Management
Disaster Recovery
Integration
Release Management
Program Management
Information Technology
Project Management
Leadership
Business Process Improvement
Training
SQL
Microsoft Word
Architecture
Service Processes
Mor
Digital Transformation
Digital Strategy
Microsoft Azure
ITIL Process
Strategic Initiatives
Operating Models
Service Level Management
ServiceNow
Knowledge Management
Outsourcing
Process Management
Problem Management
Amazon Web Services Aws
Amazon Web Services
Paul Sammon Summary
Paul Sammon, based in London, England, GB, is currently a Service Architect, Service Management (ITSM) Architect, IT Organisational Change and Transformation at Seeking My Next Challenge!. Paul Sammon brings experience from previous roles at Seeking My Next Challenge!, Capita, Highways England and BSI. Paul Sammon holds a 1999 - 2002 BSc(Hons) in Economics With Econometrics @ University of Kent. With a robust skill set that includes Service Improvement, Incident Management, Service Desk, ITIL, IT Service Management and more. Paul Sammon has 1 emails on RocketReach.
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