Paul Roa Location
- California, United States
Paul Roa Work
- 2025 - now Architects of Luxury @
- 2023 - now CEO and Principal Advisor @ PRoa@theastoundgroup, Service Quality Advisors
- 2020 - now Area Manager, Logistics and Operations @ Amazon Logistics
- 2019 - 2020 Performance Improvement Leader, Global Quality - Marriott Luxury Brands @
- 2009 - 2019 Global Director, Quality and Service Excellence @
- now West Coast Area Director of Quality and Productivity @
- now Director of Quality, New York City @
- now Airport Operations Officer @
Paul Roa Education
- Professional Certifications
(American Hotel & Motel Association; American Society of Quality; California Community Mgr's Assoc.)
- PATTS College of Aeronautics
BS Aeronautical Engineering (Airport and Airline Management)
1983null - Ateneo Graduate School of Business 1987null
Paul Roa Skills
- Strategic Planning
- TQM
- Six Sigma
- Operational Excellence
- Cross-functional Team Leadership
- Data Analytics
- Customer Service Management and Training
- Operations Excellence
- KPI Development and Implementation
- Labor Management and Productivity
- Total Quality Management
- China & Southeast Asia - Key Drivers of Guest Engagement
- Database Design, Management and Analysis
- Hotels
- Operationalizing Guest Survey Results
- Forecasting
- Management
- Employee Engagement
- Strategy
- Quality Management
- Hotel Management
- Training
- Process Improvement
- Hospitality Management
- Hospitality Industry
- Pre-opening
- Food & Beverage
- Hospitality
- Resorts
- Leadership
- Personal Development Plans
- Public Speaking
- Customer Segmentation Strategy
- China And Southeast Asia
- Key Drivers Of Guest Engagement
- Sales
- Food and Beverage
- Pre Opening
- Microsoft Office
- Management And Analysis
- Cross Functional Team Leadership
- Database Design
- Continuous Improvement
- Front Office
- Research
- Customer Service
- Revenue Analysis
Paul Roa Summary
- Paul Roa, based in California, United States, is currently a Architects of Luxury at Global Hotel Advisors. Paul Roa brings experience from previous roles at PRoa@theastoundgroup, Service Quality Advisors, Amazon Logistics, Marriott International and Shangri-La Hotels and Resorts. Paul Roa holds a Professional Certifications. With a robust skill set that includes Strategic Planning, TQM, Six Sigma, Operational Excellence, Cross-functional Team Leadership and more. Paul Roa has 2 emails on RocketReach.
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