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Paul Rice Location
England, United Kingdom
Paul Rice Work
2016 -now Director - Workforce Management @
2012 -2016 Manager, Global Planning and Real Time Optimisation (GPRO) @
2009 -2012 Nordic Service Level Planning Team Leader @
2006 -2009 Nordic Workforce Planning Analyst @
2002 -2006 EMEA MIS Analyst @
Paul Rice Education
University of Sussex
MA Contemporary European Studies (European Studies/Civilization)
2002-2003
University of Minnesota
BA Political Science (Political Science and Government)
1996-2000
Paul Rice Skills
Leadership
Project Planning
Credit Cards
Business Analysis
Financial Services
Relationship Management
Risk Management
Analysis
Financial Risk
Credit Risk
Financial Analysis
Change Management
Workforce Planning
People Development
eWFM
Avaya
Budgets
Budget Forecasts
Stakeholder Management
Strategic Planning
Written & Oral Presentation Skills
MBA
Customer Service
Customer Satisfaction
Customer Experience
Erlang
Forecasting
Schedules
Call Centers
Management
Process Improvement
Team Management
Public Speaking
Contact Centers
Written and Oral Presentation Skills
Team Leadership
Paul Rice Summary
Paul Rice, based in England, United Kingdom, is currently a Director - Workforce Management at American Express. Paul Rice brings experience from previous roles at American Express. Paul Rice holds a 2002 - 2003 MA Contemporary European Studies in European Studies/Civilization @ University of Sussex. With a robust skill set that includes Leadership, Project Planning, Credit Cards, Business Analysis, Financial Services and more. Paul Rice has 1 emails and 2 mobile phone numbers on RocketReach.
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