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Paul Race Location
Watertown, CT, US
Paul Race Work
Business and Partnership Development @ (December 2020 - Present)
VP Call Center Operations @ (April 2011 - February 2020)
VP Offshore Operations @ (January 2009 - September 2010)
VP and GM Cheshire Contact Center @ (July 1992 - April 2009)
Paul Race Education
University of Connecticut
Paul Race Skills
Operations Management
Leadership Development
Contact Centers
Call Centers
Customer Experience
Outsourcing
BPO
Vendor Management
Strategic Planning
P&L Management
Account Management
CRM
Customer Retention
Customer Satisfaction
Lead Generation
E-commerce
Telemarketing
Start-ups
Strategy
Customer Engagement
Project Management
Business Process Improvement
Business Analysis
Budgeting
Continuous Improvement
Microsoft Excel
Leadership
Team Building
Customer Service
Cross-functional Team Leadership
Mentoring
Executive Management
Customer Support
Inbound Marketing
Process Improvement
KPI Reports
Workflow
Management
Team Leadership
Customer Interaction
Analytical Skills
Call Center
Workforce Management
E Commerce
Cross Functional Team
Start Ups
Cross Functional Team Leadership
Training
Paul Race Summary
Paul Race, based in Watertown, CT, US, is currently a Business and Partnership Development at 3PL Worldwide, Inc. Paul Race brings experience from previous roles at 3PL Teleservices and Protocol Global Solutions. With a robust skill set that includes Operations Management, Leadership Development, Contact Centers, Call Centers, Customer Experience and more. Paul Race has 1 emails and 1 mobile phone numbers on RocketReach.
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