Paul Nicknig Email & Phone Number
Director of Customer Success @ ServiceNow
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Paul Nicknig Location
- Denver, CO, US
Paul Nicknig Work
- 2020 -now Director of Customer Success @
- 2019 -2020 Strategic Program Director @
- 2017 -2019 Director of IT Operations @
- 2003 -2017 Sr. IT Manager, Enterprise Service Management, Technical Support and Web Desk, Application Management @
- 2002 -2003 IT Manager, Global Help Desk Services @
- 1998 -2002 IT Manager, Help Desk Services @
- 1996 -1998 National Account Manager @ CSG Systems, Inc.
Paul Nicknig Education
- ITIL
ITIL SOA (Service Offering's & Agreements)
2010-2010 - ITIIL
ITIL V.3 Certified
2008-2008 - California State University-Long Beach
BA
Paul Nicknig Skills
- IT Strategy
- Vendor Management
- Business Analysis
- ITIL
- Service Management
- Customer Service
- Enterprise Architecture
- Security
- IT Management
- Management Consulting
- Troubleshooting
- Project Management
- Service Desk
- Software Documentation
- Cross-functional Team Leadership
- Process Improvement
- Project Portfolio Management
- Information Technology
- Data Center
- Management
- Program Management
- Disaster Recovery
- IT Operations
- IT Service Management
- Change Management
- Integration
- PMO
- Business Process
- Business Process Improvement
- Software Project Management
- Outsourcing
- Cloud Computing
- Infrastructure
- Incident Management
- SaaS
- Business Intelligence
- PMP
- Software Project
- Project Portfolio
- Cross Functional Team
- Sales
- SAN
- ACD
- Marketing
- Cross Functional Team Leadership
- Enterprise Software
- SQL
Paul Nicknig Summary
- Paul Nicknig, based in Denver, CO, US, is currently a Director of Customer Success at ServiceNow. Paul Nicknig brings experience from previous roles at ServiceNow, BioScrip, Inc., Blue Shield of California and Oracle. Paul Nicknig holds a 2010 - 2010 ITIL SOA in Service Offering's & Agreements @ ITIL. With a robust skill set that includes IT Strategy, Vendor Management, Business Analysis, ITIL, Service Management and more. Paul Nicknig has 3 emails and 1 mobile phone numbers on RocketReach.
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Paul Nicknig
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