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Paul Muddiman Location
Roanoke, VA, US
Paul Muddiman Work
Director, Contact Center Operations @ (May 2020 - Present)
Manager, Contact Center @ (April 2014 - May 2020)
VP, Contact Center Manager @ (December 2011 - April 2014)
VP, Manager, Telephone Banking Site @ (April 2001 - December 2011)
Team Leader @ (July 1998 - April 2001)
Senior Correspondence Representative @ (November 1996 - December 1997)
Paul Muddiman Education
Emory & Henry University
BS (Biology)
1991-1995
Paul Muddiman Skills
Call Center
Workforce Management
Forecasting
Customer Experience
Customer Satisfaction
Process Improvement
Analysis
Call Centers
Leadership
Team Building
Customer Retention
Business Process Improvement
Operations Management
Financial Services
Credit
Vendor Management
Banking
Contact Centers
Relationship Management
Start-ups
Management
Marketing
Public Speaking
Operations
Analytical Skills
Microsoft Word
Training
Start Ups
Microsoft Office
Strategy
Paul Muddiman Summary
Paul Muddiman, based in Roanoke, VA, US, is currently a Director, Contact Center Operations at Carilion Clinic. Paul Muddiman brings experience from previous roles at UVA Health System, First Citizens Bank & Trust of South Carolina, First Citizens Bank and Wachovia. Paul Muddiman holds a 1991 - 1995 BS in Biology @ Emory & Henry University. With a robust skill set that includes Call Center, Workforce Management, Forecasting, Customer Experience, Customer Satisfaction and more. Paul Muddiman has 1 emails and 2 mobile phone numbers on RocketReach.
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