Paul Monster Email
Head of Customer Service and Payments @ Waternet
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Paul Monster Location
- Amsterdam, NH, NL
Paul Monster Work
- Head of Customer Service and Payments @ (May 2023 - Present)
- Manager Operations @ (February 2018 - April 2023)
- Manager B2B Customer Service @ (July 2015 - July 2017)
- Manager B2B Service Delivery and Fulfillment @ (December 2011 - June 2015)
- Manager B2B Operations (ad interim) @ (October 2012 - June 2013)
- Business Transformation Consultant @ (June 2011 - November 2011)
- Manager Process and Management @ (February 2007 - May 2011)
- Manager Business Transformation @ (June 2010 - November 2010)
- Process Quality Manager @ (April 2005 - January 2007)
- Project Manager @ (March 2003 - March 2005)
- Business Process Manager @ (October 2001 - February 2003)
Paul Monster Education
- Erasmus University Rotterdam
Master (Business Adminstration)
1996-2001 - CEMS Master / University Cologne
CEMS MIM (Master) (International Management / Finance)
1999-2000
Paul Monster Skills
- English
- Telecommunications
- Project Management
- Business Process Management
- Quality Management
- Management
- Process Management
- Change Management
- Service Delivery
- Business Process Improvement
- Business Process
- ITIL
- Service Management
- Business Analysis
- PRINCE2
- IT Management
- Project Planning
- Business Process Design
- Process Improvement
- Team Management
- CRM
- Program Management
- Business Transformation
- Team Leadership
- IT Service Management
- Management Consulting
- Security
- Operations Management
- Business Strategy
- Continuous Improvement
- Strategic Communications
- People Development
Paul Monster Summary
- Paul Monster, based in Amsterdam, NH, NL, is currently a Head of Customer Service and Payments at Waternet. Paul Monster brings experience from previous roles at NLO and Tele2 Nederland. Paul Monster holds a 1996 - 2001 Master in Business Adminstration @ Erasmus University Rotterdam. With a robust skill set that includes English, Telecommunications, Project Management, Business Process Management, Quality Management and more. Paul Monster has 2 emails on RocketReach.
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