2013 -
2016 Director, Customer Operations and Transformation @
2010 -
2013 Director - Virgin Media Shared Services @
2008 -
2010 Programme Director - Customer Experience and Shared Services @
2003 -
2007 Director, Global Billing and Revenue management @
2001 -
2003 Head of Service Delivery @
2000 -
2001 Head of Customer Operations - StreetsOnline @
1998 -
2000 Contact Centre Manager - Microsoft Account @
Paul Mitchell Education
NESCOT - North East Surrey College of Technology
(Business and Administration)
1987
-
1989
Paul Mitchell Skills
Outsourcing
Strategy
CRM
Change Management
Program Management
Management
Business Transformation
Leadership
Service Delivery
Recruiting
Mobile Devices
Employee Engagement
Emergency Management
Stakeholder Management
Sales
Vulnerability Assessment
People Oriented
Security
Emergency Planning
Operations Management
Crisis Management
Microsoft Office
ISO 27001
Business Analysis
Risk Management
Call Centers
IT Service Management
Training
Contingency Planning
Business Resilience
Customer Service
Business Continuity
Cross Functional Team Leadership
Mobile Technology
BS25999
Enterprise Risk Management
Customer Satisfaction
Process Improvement
Business Continuity Planning
SQL
Logistics
Team Management
Team Leadership
Project Management
Diplomacy
Operations
Operational Risk Management
Relationship Management
Managed Services
Reverse Logistics
Governance
Customer Experience
Connecting People
Integration
Telecommunications
Project Delivery
Vendor Management
Microsoft Excel
Contract Management
Supply Chain
Mobile Communications
Disaster Recovery
Supply Chain Management
Aftersales
Project Planning
Risk Assessment
Marketing
Incident Management
Contract Negotiation
Strategic Thinking
Paul Mitchell Summary
Paul Mitchell, based in London, GB, is currently a Chief Technology Officer at Bloom Procurement Services. Paul Mitchell brings experience from previous roles at Agilico, Experian and Virgin Media Business. Paul Mitchell holds a 1987 - 1989 NESCOT - North East Surrey College of Technology. With a robust skill set that includes Outsourcing, Strategy, CRM, Change Management, Program Management and more. Paul Mitchell has 3 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.