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Paul-Michael Smith Location
New York, United States
Paul-Michael Smith Work
2026 -now Operations Support Analyst @
2024 -now Senior Analyst @ PM The Tech Guy
2023 -2025 Sr. Analyst and System Administrator @
2022 -2023 VIP Analyst @
2022 -2022 Information Technology Service Desk @
2021 -2022 IT Support Specialist @ Research Foundation of CUNY
2022 -2022 IT Support Technician @
2022 -2022 SOC Analyst Extern @
2018 -2020 Photo Technician @
2017 -2018 Customer Service Support Specialist @
2013 -2015 Sales Associate @
2013 -2015 Sales Associate @
now Assistant Manager @
now Customer Service Representative @
2013 -2014 Office Assistant @
Paul-Michael Smith Education
Southern New Hampshire University
Bachelor's degree (Computer Science)
2024-2026
CUNY Bronx Community College
Associate's degree (Computer Science)
2021-2021
Paul-Michael Smith Skills
SharePoint
Network Performance
Software Installation
Computer Science
Wireless Networking
Network Configuration
Microsoft Excel
Agile Project Management
Business Process Improvement
Project Management
Creative Problem Solving
Cross-Cultural Communication Skills
Data Analysis
Microsoft Power Automate
Robotic Process Automation (RPA)
Office 365
Ticketing Systems
ServiceNow
Computer Repair
Retail
Process Improvement
Retail Loss Prevention
Help Desk Support
Hardware
Mac
English
Windows
Splunk
Malware Analysis
Incident Response
Problem Solving
Analytical Skills
Collaborative Problem Solving
File Management
Quick Grasping
Exceptional organization
Communication
computer skills
Adaptability
Problem-Solving
Teamwork
Resourceful in the completion of projects
careful
Telephone Skills
Customer Service
Data Entry
Filing
Sales
Time Management
Basic computer architecture
Operating systems (Windows, Linux)
Remote connection and virtual machines
Computer Networking
Software management
Troubleshooting
Routing concepts
VPNs and proxies
Permissioning
Resource monitoring
System Administration
Process Management
Configuration
Data management and recovery
Network Security
IT Operations
Paul-Michael Smith Summary
Paul-Michael Smith, based in New York, United States, is currently a Operations Support Analyst at The Lockwood Group. Paul-Michael Smith brings experience from previous roles at PM The Tech Guy, PepsiCo and Fordham University. Paul-Michael Smith holds a 2024 - 2026 Bachelor's degree in Computer Science @ Southern New Hampshire University. With a robust skill set that includes SharePoint, Network Performance, Software Installation, Computer Science, Wireless Networking and more. Paul-Michael Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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