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Paul McIpd Location
London, GB
Paul McIpd Work
2024 -now Head of Talent Acquisition and Learning @
2022 -2023 Head Of Learning @
2017 -2022 Head of Operations - Customer Excellence and Learning @
2012 -2017 Learning Development Manager @
2009 -2012 Global Learning Development Manager @
2008 -2009 Customer and Operations Training Manager @
2006 -2008 Training Manager - Outsourcer and Offshore @
2004 -2006 Business Learning HR L and D Consultant @ Norwich Union Life
2002 -2003 Trainer- Customer Service and Retention @ Norwich Union Life
Paul McIpd Education
Chartered Insurance Institute 2011-2011
Paul McIpd Skills
Training
Outsourcing
Call Centers
Change Management
Talent Management
Management
Customer Experience
Business Transformation
Process Improvement
Leadership
Human Resources
Training Delivery
Financial Services
Coaching
Contact Centers
Employee Training
Project Planning
Customer Service
Call Center
BPO
Insurance
Knowledge Management
Recruiting
Contact Centre
Offshoring
Nearshore
Training & Development
Staff Training
Training Skills
Recruitment/Retention
Offshore Operations
Financial Sector
Training New Employees
Stakeholder Management
Performance Management
Employee Engagement
Budget Management
Restructuring
Culture Change
Cross culture
Cross-cultural Teams
Life Insurance
General Insurance
Term Life Insurance
Process Migration
Systems Thinking
Talent Developer
Global Talent Acquisition
Strategy
Team Management
Training and Development
Cross Cultural Teams
Paul McIpd Summary
Paul McIpd, based in London, GB, is currently a Head of Talent Acquisition and Learning at Bupa. Paul McIpd brings experience from previous roles at Bupa, LV= and Aviva plc. Paul McIpd holds a 2011 - 2011 Chartered Insurance Institute. With a robust skill set that includes Training, Outsourcing, Call Centers, Change Management, Talent Management and more. Paul McIpd has 1 emails and 2 mobile phone numbers on RocketReach.
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