Paul McFarlane Email
Senior Telephony Manager @ Santander
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Paul McFarlane Location
- Liverpool, GB
Paul McFarlane Work
- 2021 -now Senior Telephony Manager @
- 2015 -2023 Head of Business Banking Contact Centres @
- 2009 -2023 Head of Site @
- 2008 -2023 Head of Bootle Contact Centre @
- 2008 -2023 Head of Site @ Santander UK
- 2003 -2006 Customer Service Manager @ O2 UK
Paul McFarlane Skills
- Stakeholder Management
- Management
- Customer Service
- Contact Centers
- Change Management
- Team Management
- Banking
- Retail Banking
- Customer Experience
- Project Delivery
- Performance Management
- Call Centers
- Team Leadership
- Training
Paul McFarlane Summary
- Paul McFarlane, based in Liverpool, GB, is currently a Senior Telephony Manager at Santander. Paul McFarlane brings experience from previous roles at Santander and Santander UK. With a robust skill set that includes Stakeholder Management, Management, Customer Service, Contact Centers, Change Management and more. Paul McFarlane has 2 emails on RocketReach.
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