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Paul McCann Location
Nolensville, TN, US
Paul McCann Work
Vice President - Customer Experience @ (September 2025 - Present)
PA Announcer @ (September 2006 - Present)
Senior Director - PBM Operations @ (September 2017 - July 2025)
Operations Director @ (December 2014 - September 2017)
Operations Manager @ (November 2007 - January 2015)
Area Manager @ (November 1999 - October 2007)
Center Manager @ Bernard C. Harris Publishing / Harris Connect (March 1997 - March 1999)
Director - Customer Service @ Western Reserve Products (May 1996 - March 1997)
Customer Service Manager @ National Specialty Services (NSS) (January 1995 - May 1996)
Supervisor @ (July 1989 - September 1995)
Paul McCann Education
The Catholic University of America
Theatre
1979-1982
Paul McCann Skills
Public Speaking
People Management
Sports
Hockey
Voice Over
Radio
Call Center
Blogging
Television
Management
Press Releases
Broadcast
Program Management
Microsoft Office
Sponsorship
Entertainment
Team Leadership
Facebook
Leadership
Account Management
Advertising
Call Centers
Coaching
Copywriting
Customer Experience Analysis
Customer Experience Design
Customer Experience Transformation
Customer Satisfaction
Customer Service
Customer Service Management
Editing
Event Management
Event Planning
Fundraising
Journalism
Marketing
Marketing Communications
Marketing Strategy
Media Relations
Online Advertising
Online Marketing
Public Relations
Radio Broadcasting
Sales
Salesforce.com
Service Quality
Social Media
Social Media Marketing
Social Networking
Sound
Sports Management
Sports Marketing
Time Management
Video
Video Editing
Cost Reduction
Bookings
Anger
Chicago
Art
Calls
Computer Proficiency
Technical Support
Quarter
Training
Specialty Services
Measurement Systems
Project
Business Process Improvement
General Electric
Business Services
Customer Focused
Service Levels
FMLA
C
Communication
Targeted Selection
Presentations
Team Building
Dealing
Calling
Operations
Labor Relations
Green Belt
Service Improvement
Start Up Ventures
Accountability
Customer Contact
Key Management
Adoption
Accounting
Strategy
Employee Turnover
Investments
Creative Problem Solving
Temporary Placement
Cohesive
Publications
Certified Trainer
Responsibility
Consulting
Budgets
World Class
System
Houston
Advancement
Streamline
Catholicism
Metric
Discover
Sales Management
Sprint
Csd
Americans with Disabilities Act
Internal Audit
Transitions
Revenue
Workspace
Profit
Operational Excellence
Efficient
Recognitions
Reactivation
Telemarketing
Six Sigma
Harris
Interest Rates
Applications
ACD
Personal Development
Helping Others Succeed
Conflict Management
Inventory
Reports
Multiple Locations
Shipping
Business Insights
Delivers
Enterprise Software
Nashville
Staff Retention
TQM
Situational Leadership
Stretching
Piloting
Staff Management
International
Supervision
Interfaces
Dell Computers
Seats
Publishing
Driving
Covey
Front Line Leadership
Team Effectiveness
Constructive Feedback
Data Conversion
Corrective Actions
Internal Controls
Demanding
Paul McCann Summary
Paul McCann, based in Nolensville, TN, US, is currently a Vice President - Customer Experience at EmpiRx Health. Paul McCann brings experience from previous roles at NHL's Nashville Predators, Archimedes, Artemetrx Specialty Drug Solutions and CVS/Caremark. Paul McCann holds a 1979 - 1982 Theatre @ The Catholic University of America. With a robust skill set that includes Public Speaking, People Management, Sports, Hockey, Voice Over and more. Paul McCann has 5 emails and 3 mobile phone numbers on RocketReach.
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