Paul McAleer Email
Chief Operating Officer @ Test Driven Solutions Ltd.
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Paul McAleer Location
- Whitley Bay, GB
Paul McAleer Work
- Chief Operating Officer @ (October 2026 - Present)
- Operations Director - International @ (January 2026 - September 2026)
- UK Head of Professional Services @ (December 2020 - January 2026)
- Head of Implementation Services @ (June 2017 - December 2020)
- Manager Implementation Services @ (November 2014 - June 2017)
- Head of Workforce Management: EMEA @ (June 2013 - November 2014)
- Head of Workforce Management, UK and I and BENN and France + Morocco regions. @ (August 2011 - June 2013)
- EROC Resource Planner @ (September 2009 - August 2011)
- Site Financial Controller @ (April 2007 - September 2009)
- Project Analyst @ (March 2005 - March 2007)
Paul McAleer Education
- University of Glasgow
2:1 (Hon) (Physiology)
2000-2004
Paul McAleer Skills
- Analytical Skills
- Attention to Detail
- Avaya
- BPO
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Transformation
- CIMA
- Call Center
- Call Centers
- Consulting
- Contact Centers
- Customer Experience
- Data Analysis
- Financial Analysis
- Forecasting
- Impact 360
- Inbound Marketing
- KPI Reports
- Leadership
- Management
- Management Accounting
- Management of multi-disciplinary teams
- Offshoring
- Outsourcing
- Passionate about Work
- Performance Management
- Performance Motivation
- Project Management
- Resource Management
- SLA
- Service Delivery
- Service-Level Agreements (SLA)
- Stakeholder Engagement
- Stakeholder Management
- Supplier Relationship Management
- Team Management
- Teamwork
- Telemarketing
- Vendor Management
- Workforce Management
- Workforce Planning
- Business Process Outsourcing Bpo
- Service Level Agreements Sla
- Service Level Agreements
- Business Process Outsourcing
Paul McAleer Summary
- Paul McAleer, based in Whitley Bay, GB, is currently a Chief Operating Officer at Test Driven Solutions Ltd.. Paul McAleer brings experience from previous roles at Sabio. Paul McAleer holds a 2000 - 2004 2:1 (Hon) in Physiology @ University of Glasgow. With a robust skill set that includes Analytical Skills, Attention to Detail, Avaya, BPO, Business Process Improvement and more. Paul McAleer has 1 emails on RocketReach.
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