Paul Masterson Email & Phone Number
Vice President - Contact Center Technology @ Ticketmaster
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Paul Masterson Location
- Chapel Hill, NC, US
Paul Masterson Work
- Vice President - Contact Center Technology @ (January 2023 - Present)
- Director - Head of Cognitive and Digital Services @ (February 2019 - January 2023)
- Director - Head of Collaboration Engineering @ (April 2017 - February 2019)
- VP, End User Platforms @ (July 2012 - April 2017)
- Director End User Platform Engineering @ (September 2009 - July 2012)
- Director Virtualization and Advanced Solutions @ (January 2007 - September 2009)
- Director of Desktop Engineering and Automation @ (January 2005 - January 2007)
- Sr Manager @ (January 2002 - December 2005)
- Manager @ (January 2000 - January 2002)
- Network Engineer @ (January 1998 - January 2000)
- Desktop and Server Engineer @ Paul Revere (Unum) (January 1989 - January 1998)
Paul Masterson Education
- Quinsigamond Community College
Computer Maintenance Engineering
Paul Masterson Skills
- Agentic AI Development
- Apple Macintosh
- Artificial Intelligence (AI)
- Building Relationships
- Business Analysis
- Business Continuity
- Business Process Improvement
- Cloud Computing
- Collaboration Solutions
- Conversational AI
- Customer Experience
- Data Center
- Digital Transformation
- Disaster Recovery
- Emerging Technologies
- Engineering Management
- Enterprise Architecture
- Enterprise Software
- Generative AI
- ISO 20000
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Information Technology
- Infrastructure
- Integration
- Intelligent Automation
- Leadership
- Linux
- Management
- Mobile Solutions
- Mobile Technology
- Networking
- Platform Engineering
- Product Management
- Program Management
- Project Management
- Project Portfolio Management
- Resource Management
- SDLC
- SaaS
- Security
- Service Delivery
- Software Development Life Cycle (SDLC)
- Software Engineering Leadership
- Solution Architecture
- Strategic Planning
- Strategy
- System Deployment
- Systems Management
- Team Building
- Technical Architecture
- Technical Management
- Technology Management
- Unified Messaging
- VDI
- Vendor Management
- Virtualization
- Virtualization Technology
- Incident Management
- Professional Services
- Pre-sales
- Windows
- Outsourcing
- PMP
- Platform
- Business Development
- Engineering
- Software
- Mac
- Microsoft Word
- Customer Service
- SQL
- Hardware
- Software Development Life Cycle Sdlc
- Pre Sales
- Microsoft Excel
- Troubleshooting
- Active Directory
- Software Development Life Cycle
Paul Masterson Summary
- Paul Masterson, based in Chapel Hill, NC, US, is currently a Vice President - Contact Center Technology at Ticketmaster. Paul Masterson brings experience from previous roles at Credit Suisse and Fidelity Investments. Paul Masterson holds a Computer Maintenance Engineering @ Quinsigamond Community College. With a robust skill set that includes Agentic AI Development, Apple Macintosh, Artificial Intelligence (AI), Building Relationships, Business Analysis and more. Paul Masterson has 3 emails and 2 mobile phone numbers on RocketReach.
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