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Paul Masterson Location
Chapel Hill, NC, US
Paul Masterson Work
Vice President - Contact Center Technology @ (January 2023 - Present)
Director - Head of Cognitive and Digital Services @ (February 2019 - January 2023)
Director - Head of Collaboration Engineering @ (April 2017 - February 2019)
VP, End User Platforms @ (July 2012 - April 2017)
Director End User Platform Engineering @ (September 2009 - July 2012)
Director Virtualization and Advanced Solutions @ (January 2007 - September 2009)
Director of Desktop Engineering and Automation @ (January 2005 - December 2007)
Sr Manager @ (January 2002 - December 2005)
Manager @ (January 2000 - December 2002)
Network Engineer @ (January 1998 - December 2000)
Desktop and Server Engineer @ Paul Revere (Unum) (January 1989 - December 1998)
Paul Masterson Education
Quinsigamond Community College
(Computer Maintenance Engineering)
Paul Masterson Skills
Virtualization Technology
Mobile Technology
Systems Management
ITIL
ISO 20000
Apple Macintosh
Emerging Technologies
Technical Management
Technical Architecture
Team Building
Mobile Solutions
Strategic Planning
Resource Management
Program Management
Building Relationships
Virtualization
Technology Management
Cloud Computing
IT Management
Disaster Recovery
VDI
Project Portfolio Management
Data Center
Enterprise Architecture
Vendor Management
IT Strategy
IT Operations
IT Service Management
Incident Management
Integration
Networking
Information Technology
SDLC
Business Continuity
Management
Leadership
SaaS
Service Delivery
Security
Enterprise Software
System Deployment
Professional Services
Infrastructure
Linux
Pre-sales
Solution Architecture
Windows
Outsourcing
PMP
Platform
Business Development
Engineering
Software
Mac
Microsoft Word
Customer Service
SQL
Hardware
Software Development Life Cycle Sdlc
Project Management
Pre Sales
Business Analysis
Strategy
Unified Messaging
Microsoft Excel
Troubleshooting
Business Process Improvement
Active Directory
Collaboration Solutions
Software Development Life Cycle
Paul Masterson Summary
Paul Masterson, based in Chapel Hill, NC, US, is currently a Vice President - Contact Center Technology at Ticketmaster. Paul Masterson brings experience from previous roles at Credit Suisse and Fidelity Investments. Paul Masterson holds a Quinsigamond Community College. With a robust skill set that includes Virtualization Technology, Mobile Technology, Systems Management, ITIL, ISO 20000 and more. Paul Masterson has 3 emails and 2 mobile phone numbers on RocketReach.
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