Paul Marcelo Email
Associate Director @ Accenture
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Paul Marcelo Location
- Valenzuela, NCR, PH
Paul Marcelo Work
- Associate Director @ (June 2021 - Present)
- Senior Manager @ (January 2018 - June 2021)
- Delivery Project Executive @ (February 2014 - December 2017)
- Delivery Project Executive @ (October 2013 - February 2014)
- Senior Operations Manager @ (June 2009 - October 2013)
- Senior Workforce Manager @ (September 2006 - June 2009)
- Operations Support Center Manager @ (December 2005 - September 2006)
- Resource Planning Manager @ NCO Group (May 2004 - December 2005)
Paul Marcelo Education
- Ateneo de Manila University
BS (Chemistry)
1997-2001
Paul Marcelo Skills
- BPO
- Business Analysis
- Business Process Improvement
- Business Transformation
- Call Center
- Call Centers
- Capacity Planning
- Change Management
- Coaching
- Contact Centers
- Customer Satisfaction
- Employee Engagement
- Leadership
- MIS
- Management
- Offshoring
- Operational Excellence
- Operations Management
- Outsourcing
- Performance Management
- Process Excellence
- Process Improvement
- Process Management
- Project Delivery
- Service Delivery
- Six Sigma
- Talent Acquisition
- Team Management
- Training
- Transition Management
- Workforce Management
- Workforce Planning
- Project Planning
- Operations
- Employee Relations
- Project Management
Paul Marcelo Summary
- Paul Marcelo, based in Valenzuela, NCR, PH, is currently a Associate Director at Accenture. Paul Marcelo brings experience from previous roles at Accenture, Concentrix and IBM. Paul Marcelo holds a 1997 - 2001 BS in Chemistry @ Ateneo de Manila University. With a robust skill set that includes BPO, Business Analysis, Business Process Improvement, Business Transformation, Call Center and more. Paul Marcelo has 3 emails on RocketReach.
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