Paul Long Email & Phone Number
Principal Consultant and Executive Advisor – Customer Experience and Operations Strategy @ Verte Opus
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Paul Long Location
- Saint Paul, MN, US
Paul Long Work
- 2024 - now Principal Consultant and Executive Advisor – Customer Experience and Operations Strategy @
- 2023 - 2024 Chief Experience Officer | Senior Vice President Member and Provider Services @
- 2022 - 2022 Senior Vice President, Chief Customer Experience and Product Officer @
- 2015 - 2022 Vice President Enterprise Customer Experience @
- 2012 - 2014 Senior Director Member Experience @
- 2003 - 2012 Co-founder, Owner, President @
- 2000 - 2003 Manager, WorldPerks Partner Marketing: USBank, WorldPerks Mall and MilesAbove @
Paul Long Education
- University of St. Thomas - Opus College of Business
Master of Business Administration - MBA, Management, Marketing & Finance
- Drake University
Bachelor of Science - BS, Advertising/Public Relations, Emphasis on Marketing & Music
- Macquarie University
Study Abroad, Business Study Abroad
- Edina Senior High School
Diploma, Regular/General High School/Secondary Diploma Program
Paul Long Skills
- Cross-functional Team Leadership
- Customer Experience
- Business Transformation
- Leadership
- Strategic Planning
- Business Strategy
- Marketing Strategy
- Product Development
- Strategy
- P&L Management
- Customer Loyalty
- Digital Marketing
- E-commerce
- Stars
- CAHPS
- Healthcare Effectiveness Data and Information Set (HEDIS)
- Gaps in care
- Consumer Engagement
- Cross-functional Collaborations
- Economics
- Direct Marketing
- E Commerce
- Distribution
- Managing Partner Relationships
- Partner Management
- Account Management
- Sales
- Partner Development
- Forecasting
- Customer Experience Design
- Business Development
- Business Analysis
- Finance
- Advertising
- Interactive Marketing
- Loyalty Programs
- Microsoft Office
- Program Management
- Marketing
- New Business Development
- Microsoft Excel
- Product Management
- Segmentation
- Program Development
- Contract Negotiation
- Email Marketing
- Budgets
- Management
- Managing Partner
- CRM
Paul Long Summary
- Paul Long, based in Saint Paul, MN, US, is currently a Principal Consultant and Executive Advisor – Customer Experience and Operations Strategy at Verte Opus. Paul Long brings experience from previous roles at Blue Cross Blue Shield of Massachusetts, Premera Blue Cross, UnitedHealth Group and UnitedHealthcare. Paul Long holds a Master of Business Administration - MBA, Management, Marketing & Finance @ University of St. Thomas - Opus College of Business. With a robust skill set that includes Cross-functional Team Leadership, Customer Experience, Business Transformation, Leadership, Strategic Planning and more. Paul Long has 2 emails and 2 mobile phone numbers on RocketReach.
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