Paul Knutson Email & Phone Number
Vice President - Customer Technical Product Support and Onboarding
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Paul Knutson Location
- Allen, TX, US
Paul Knutson Work
- Vice President - Customer Technical Product Support and Onboarding @ JubileeTV / Caavo (May 2018 - Present)
- Director and VP – Global Technical Product Support @ HARMAN International / Samsung Electronics (October 2015 - May 2018)
- Director and VP Engr Services, Customer Support, and Acquisitions @ AMX / Harman International (November 2006 - October 2015)
- Sr Project Manager of GTM Product Development Projects @ (April 2003 - November 2006)
Paul Knutson Education
- Texas Tech University
BSEE
Paul Knutson Skills
- Analytical Skills
- Build Effective Teams
- Business-to-Business (B2B)
- Business-to-Consumer (B2C)
- Call Centers
- Change Management
- Coaching and Feedback
- Collaboration Solutions
- Consumer Electronics
- Contact Centers
- Continuous Improvement
- Cross-Functional Relationship Building
- Cross-functional Team Leadership
- Customer Care
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Data-driven Decision Making
- Detail Oriented
- Driving Results
- Escalations Management
- Fast-paced Environments
- Global Leadership
- Key Performance Indicators (KPIs)
- Multi-level Communication
- Operational Efficiency
- Performance Metrics
- Problem Solving
- Process Efficiency
- Process Improvement
- Process Transformation
- Product Development
- Product Support
- Program Management
- Project Management
- Results Oriented
- Scaling Process and Teams
- Software as a Service (SaaS)
- Solutions Oriented
- Start-ups
- Strategy
- Team Leadership
- Technical Aptitude
- Technical Leadership
- Technical Support
- Troubleshooting
- Voice of the Customer (VoC)
Paul Knutson Summary
- Paul Knutson, based in Allen, TX, US, is currently a Vice President - Customer Technical Product Support and Onboarding at JubileeTV / Caavo. Paul Knutson brings experience from previous roles at HARMAN International / Samsung Electronics, AMX / Harman International and AMX. Paul Knutson holds a BSEE @ Texas Tech University. With a robust skill set that includes Analytical Skills, Build Effective Teams, Business-to-Business (B2B), Business-to-Consumer (B2C), Call Centers and more. Paul Knutson has 1 emails and 1 mobile phone numbers on RocketReach.
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