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Paul Kline Location
Texas, United States
Paul Kline Work
Associate Partner and Senior Expert @ (October 2017 - Present)
Expert @ (May 2015 - October 2017)
Director, Contact Center Operations @ (May 2013 - May 2015)
Senior Director, Operations and IT @ (January 2007 - May 2013)
Director of Operations @ (July 2003 - January 2007)
Senior Operations Manager @ (September 2000 - June 2003)
Director, Marketing @ (September 1997 - September 2000)
Manager, Finance @ (July 1996 - November 1997)
Marketing Associate @ (May 1994 - June 1996)
Marketing Management Intern @ (April 1993 - September 1993)
Paul Kline Education
University of Michigan - Stephen M. Ross School of Business
MBA (Marketing/Marketing Management, General)
1992-1994
Arizona State University
B.S. (Political Science)
1986-1989
Villanova University
Black Belt and Green Belt Certification
2005
Paul Kline Skills
Management
Call Centers
Forecasting
Six Sigma
Quality Assurance
Marketing
Marketing Strategy
Market Research
Business Planning
Product Development
New Business Development
Marketing Communications
Customer Service
Social Media
Analysis
Workforce Management
Leadership
Customer Satisfaction
Marketing Management
Customer Experience
Cross-functional Team Leadership
Strategy
Training
CRM
Technical Support
Contact Centers
Cross Functional Team Leadership
Paul Kline Summary
Paul Kline, based in Texas, United States, is currently a Associate Partner and Senior Expert at McKinsey & Company. Paul Kline brings experience from previous roles at McKinsey & Company, General Motors, Starwood Hotels & Resorts Worldwide and Cross Country Automotive Services. Paul Kline holds a 1992 - 1994 MBA in Marketing/Marketing Management, General @ University of Michigan - Stephen M. Ross School of Business. With a robust skill set that includes Management, Call Centers, Forecasting, Six Sigma, Quality Assurance and more. Paul Kline has 5 emails and 1 mobile phone numbers on RocketReach.
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