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Paul Huff Location
Herndon, VA, US
Paul Huff Work
2024 -now Director, Warranty @
2021 -2023 Director of Customer Care and Quality Assurance and Special Projects @
2019 -2021 Director of Customer Care @
2017 -2019 Director of Customer Relations and Quality @
2006 -2017 Group Director of Quality and Homeowner Services @
2004 -2006 Quality Assurance and Service Manager @
2000 -2004 Superintendent and Project Manager @
2000 -2000 Marketing Intern, Pizza Division @
1994 -1998 Flight Kitchen Supervisor @
Paul Huff Education
State University of New York College at Buffalo
B.S. (Business Administration and Management, General)
Erie Community College
A.A.S. (Business Administration)
Paul Huff Skills
Contact Centers
Interactive Voice Response (IVR)
Digital Video Recorder (DVR)
Cameras
Supervisory Skills
Conflict Resolution
Communication
Service Work
Quality Assurance Standards
Home Warranty
Executive Visibility
Customer Surveys
Organization Skills
Field Operations
Operation Efficiencies
Financial Performance
Construction Processes
Internal & External Communications
Homebuilding
Construction Drawings
Project Management
Budgets
Construction
Strategic Planning
Customer Satisfaction
Change Management
Business Process Improvement
Management Consulting
Customer Relationship Management (CRM)
Operations Management
Warranty
Microsoft Excel
Microsoft Office
Leadership
Negotiation
Training
Management
Team Building
Coaching
Leadership Development
Training Delivery
Strategic Thinking
Process Improvement
Customer Service Operations
Marketing Strategy
Real Estate
Budgeting
Customer Service
Construction Management
Residential Homes
Social Media
Process Scheduler
Strategy
Strategic Leadership
Quality Assurance
Project Planning
Contract Management
Customer Relationship Management
Contractors
Operational Excellence
Real Estate Development
Renovation
Time Management
Critical Thinking
Continuous Improvement
Team Leadership
Paul Huff Summary
Paul Huff, based in Herndon, VA, US, is currently a Director, Warranty at Van Metre Companies. Paul Huff brings experience from previous roles at M/I Homes, Inc., Tri Pointe Homes, Lennar and K. Hovnanian Homes. Paul Huff holds a B.S. in Business Administration and Management, General @ State University of New York College at Buffalo. With a robust skill set that includes Contact Centers, Interactive Voice Response (IVR), Digital Video Recorder (DVR), Cameras, Supervisory Skills and more. Paul Huff has 3 emails and 6 mobile phone numbers on RocketReach.
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