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Paul Huff Location
Herndon, VA, US
Paul Huff Work
Director, Warranty @ (April 2024 - Present)
Director of Customer Care and Quality Assurance and Special Projects @ (January 2021 - January 2023)
Director of Customer Care @ (January 2019 - January 2021)
Director of Customer Relations and Quality @ (January 2017 - January 2019)
Group Director of Quality and Homeowner Services @ (January 2006 - January 2017)
Quality Assurance and Service Manager @ (January 2004 - January 2006)
Superintendent and Project Manager @ (January 2000 - January 2004)
Marketing Intern, Pizza Division @ (January 2000 - January 2000)
Flight Kitchen Supervisor @ (January 1994 - January 1998)
Paul Huff Education
Buffalo State University
B.S. (Business Administration and Management, General)
erie community college
A.A.S. (Business Administration)
Paul Huff Skills
Contact Centers
Interactive Voice Response (IVR)
Digital Video Recorder (DVR)
Cameras
Supervisory Skills
Conflict Resolution
Communication
Service Work
Quality Assurance Standards
Home Warranty
Executive Visibility
Customer Surveys
Organization Skills
Field Operations
Operation Efficiencies
Financial Performance
Construction Processes
Internal & External Communications
Homebuilding
Construction Drawings
Project Management
Budgets
Construction
Strategic Planning
Customer Satisfaction
Change Management
Business Process Improvement
Management Consulting
Customer Relationship Management (CRM)
Operations Management
Warranty
Microsoft Excel
Microsoft Office
Leadership
Negotiation
Training
Management
Team Building
Coaching
Leadership Development
Training Delivery
Strategic Thinking
Process Improvement
Customer Service Operations
Marketing Strategy
Real Estate
Budgeting
Customer Service
Construction Management
Residential Homes
Social Media
Process Scheduler
Strategy
Strategic Leadership
Quality Assurance
Project Planning
Contract Management
Customer Relationship Management
Contractors
Operational Excellence
Real Estate Development
Renovation
Time Management
Critical Thinking
Continuous Improvement
Team Leadership
Paul Huff Summary
Paul Huff, based in Herndon, VA, US, is currently a Director, Warranty at Van Metre Companies. Paul Huff brings experience from previous roles at M/I Homes, Inc., Tri Pointe Homes, Lennar and K. Hovnanian Homes. Paul Huff holds a B.S. in Business Administration and Management, General @ Buffalo State University. With a robust skill set that includes Contact Centers, Interactive Voice Response (IVR), Digital Video Recorder (DVR), Cameras, Supervisory Skills and more. Paul Huff has 3 emails and 6 mobile phone numbers on RocketReach.
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