Paul Heffner Email & Phone Number
Reporting Team Lead @ Merrill Lynch
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Paul Heffner Location
- Florida, United States
Paul Heffner Work
- Reporting Team Lead @ (July 2019 - Present)
- Decision Support Analyst @ Select Portfolio Services (June 2015 - June 2019)
- Application development senior programmer analyst @ (November 2011 - June 2015)
- Intra Day Workforce Analyst @ (January 2009 - November 2011)
- Customer Service Manager @ (January 1998 - March 2001)
Paul Heffner Education
- none
Paul Heffner Skills
- Access
- Analytical Skills
- Analytics
- Automation
- Banking
- Business Analysis
- Business Analytics
- Call Centers
- Change Management
- Communication
- Critical Thinking
- Customer Service
- Data Analysis
- Data Analytics
- Data Management
- Databases
- Employee Training
- Hammer CallMaster
- Key Performance Indicators
- Microsoft Excel
- Microsoft Office
- Microsoft SQL Server
- NICE Call Recording
- OneSight
- Problem Solving
- Process Improvement
- Programming
- Project Management
- Quality Assurance
- RStudio
- Report Automation
- Reporting
- SQL
- SQL Server Integration Services (SSIS)
- SQL Server Management Studio
- SQL Server Reporting Services (SSRS)
- Scorecard Management
- Scripting
- Servers
- SharePoint
- Stored Procedures
- Strategic Insights
- Tableau
- Technology Change Management
- Trend Analysis
- VBA
- VBScript
- Vendor Management
- Visual Basic
- Workforce Management
Paul Heffner Summary
- Paul Heffner, based in Florida, United States, is currently a Reporting Team Lead at Merrill Lynch. Paul Heffner brings experience from previous roles at Select Portfolio Services, Citi and Winn-Dixie. Paul Heffner holds a none. With a robust skill set that includes Access, Analytical Skills, Analytics, Automation, Banking and more. Paul Heffner has 1 mobile phone numbers on RocketReach.
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