Paul Grasso Email & Phone Number
Sr. Customer Service and Problem Resolution Manager @ Cytiva Software Inc.
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Paul Grasso Location
- United States
Paul Grasso Work
- 2020 -now Sr. Customer Service and Problem Resolution Manager @
- 2019 -now Council Member and Business Consultant (Independent) @
- 2017 -2019 Solutions Center Manager @
- 2008 -2015 Sr. Customer Support Manager and America's Lead - Global Call Center @
- 2004 -2008 Customer Support Manager - Global Call Center @
- 2003 -2004 Customer Support Supervisor @
- 1995 -2003 Customer Support Team Lead @
Paul Grasso Education
- University of Massachusetts at Lowell
BS in Business Administration (Management Information Systems, General)
1981-1985
Paul Grasso Skills
- Process Improvement
- Program Management
- Cross-functional Team Leadership
- Team Leadership
- Team Building
- CRM
- Technical Support
- Management
- Troubleshooting
- Call Centers
- Data Center
- Integration
- Storage
- Cloud Computing
- Resource Management
- Enterprise Software
- Disaster Recovery
- Six Sigma
- Customer Service
- Professional Services
- Public Speaking
- Virtualization
- SAN
- Cross Functional Team Leadership
- Business Process Improvement
- SaaS
- Project Management
- Research
- Customer Relationship Management Crm
- Customer Relationship Management
Paul Grasso Summary
- Paul Grasso, based in United States, is currently a Sr. Customer Service and Problem Resolution Manager at Cytiva. Paul Grasso brings experience from previous roles at GLG, Siemens Healthineers and Dell EMC. Paul Grasso holds a 1981 - 1985 BS in Business Administration in Management Information Systems, General @ University of Massachusetts at Lowell. With a robust skill set that includes Process Improvement, Program Management, Cross-functional Team Leadership, Team Leadership, Team Building and more. Paul Grasso has 4 emails and 2 mobile phone numbers on RocketReach.
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