Sole Proprietor @ Goggin Services LLC (March 2020 - Present)
Salesforce Administrator - Business System Analyst @ (May 2004 - September 2015)
Technical Support Analyst – Level 2 @ (January 2001 - May 2004)
Shift Lead @ (February 1993 - January 2001)
Project Supervisor @ K Construction Co. (January 1997 - September 1998)
Paul Goggin Education
Harper College
Associate Applied Science (Management)
Harper College
Certificate (General Management)
Harper College
Associate Arts (Psychology)
Harper College
Certificate (Human Resource Management)
Harper College
Certificate (Strategic Management)
Paul Goggin Skills
Building Maintenance
Problem Solving
Public Relations
Requirements Management
Salesforce Training
User Experience (UX)
Process Automation
Customer Experience
Information Technology
Data Management
Technical Support
Analytical Skills
Salesforce Lightning
Change Management
Cloud Computing
Oral Communication
Communication
Salesforce.com
Cross-functional Team Leadership
Management
CRM
Process Improvement
Project Management
Business Analysis
Team Leadership
Program Management
Account Management
Training
SaaS
Functional Testing
User Acceptance Testing
Requirements Gathering
Problem Analysis
Development Testing
UAT coordination
Test Environment Setup
Employee Training
Escalations Management
Technical Product Training
Business Analysis Planning & Monitoring
Business Intelligence
Key Account Management
Key Account Relationship Management
Stakeholder Workshops
Customer Service
Troubleshooting
Leadership
Sales Operations
SDLC
Requirements Analysis
Customer Relationship Management (CRM)
Business Process Improvement
Software as a Service (SaaS)
Software Development Life Cycle (SDLC)
Salesforce.com Administration
Salesforce.com Development
Salesforce.com Implementation
Technical Product
Cross Functional Team
Business Analysis Planning and Monitoring
Cross Functional Team Leadership
Key Account
Customer Relationship Management
Software as a Service
Software Development Life Cycle
Paul Goggin Summary
Paul Goggin, based in Chicago, IL, US, is currently a Building Supervisor at Huntley Park District. Paul Goggin brings experience from previous roles at Aetna, Goggin Services LLC and Motorola Solutions. Paul Goggin holds a Associate Applied Science in Management @ Harper College. With a robust skill set that includes Building Maintenance, Problem Solving, Public Relations, Requirements Management, Salesforce Training and more. Paul Goggin has 2 emails and 2 mobile phone numbers on RocketReach.
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