Paul Glenn Email & Phone Number
Information Technology Service Management Manager @ St. Elizabeth Healthcare
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Paul Glenn Location
- Lexington, KY, US
Paul Glenn Work
- 2025 -now Information Technology Service Management Manager @
- 2020 -2025 ITSM Service Owner @
- 2015 -2019 Enterprise Technology Architect @
- 2011 -2015 Service Owner @
- 2009 -2011 Technical Project Lead @
Paul Glenn Education
- Eastern Kentucky University
Master’s Degree (Technology Management)
2016-2018 - University of Kentucky
B.S. (Biology)
1994-2003
Paul Glenn Skills
- Service Operations
- Service Delivery Optimization
- Process Maturity
- Service Transformation
- Demand Management
- Resource Management
- Test Management
- Project Metrics
- Stakeholder Relations
- Business Process
- Interpersonal Skills
- Presentation Skills
- Business Insights
- Analytical Skills
- Thought Leadership
- Workshops
- ITIL Certified
- User Stories
- Key Performance Indicators
- Operations Management
- Capacity Planning
- Strategy
- Product Road Mapping
- Team Management
- Service Catalog
- Reporting Requirements
- Service Improvement
- ITIL Process
- Data Visualization
- Data Analytics
- Business Analysis
- Budgeting
- Incident Response
- ITIL Service Strategy
- Infrastructure
- Key Metrics
- ITIL
- Service-Now
- IT Management
- Software Documentation
- IT Service Management
- Information Technology
- Leadership
- IT Operations
- Vendor Management
- IT Strategy
- Enterprise Architecture
- Management
- Process Improvement
- Business Process Improvement
- Windows Server
- Requirements Analysis
- SharePoint
- Linux
- Cisco Technologies
- Group Policy
- SCCM
- Active Directory
- Data Center
- Computer Hardware
- Windows
- Sales
- Operating Systems
- Networking
- Microsoft Exchange
- Microsoft SQL Server
- Troubleshooting
- Computer Security
- System Administration
- Visio
- Virtualization
- Citrix Metaframe
- Network Security
- Network Administration
- Disaster Recovery
- Enterprise Software
- Windows 7
- Technical Support
- SQL
- Project Management
- Software Development
- Servers
- System Deployment
- Cloud Computing
- VMware
- Hardware
- Databases
Paul Glenn Summary
- Paul Glenn, based in Lexington, KY, US, is currently a Information Technology Service Management Manager at St. Elizabeth Healthcare. Paul Glenn brings experience from previous roles at University of Kentucky. Paul Glenn holds a 2016 - 2018 Master’s Degree in Technology Management @ Eastern Kentucky University. With a robust skill set that includes Service Operations, Service Delivery Optimization, Process Maturity, Service Transformation, Demand Management and more. Paul Glenn has 2 emails and 2 mobile phone numbers on RocketReach.
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Top St. Elizabeth Healthcare Employees
Sylvia Buxton
Board Member, Board of Trustees
Cincinnati, OH, US
Hank Kerschen
President, St. Elizabeth Provider Network
Cincinnati, OH, US
Gene Barber
Senior Vice President of Facilities
Cincinnati, OH, US
Alex Rodriguez
CIO
Cincinnati, OH, US
Lori Ritchey-Baldwin
SVP and Chief Financial Officer
Fort Mitchell, KY, US
Vera Hall
Executive Vice President and Chief Operating Officer
Cincinnati, OH, US
Laurie Conkright
VP and Chief Nursing Officer
Mason, OH, US
Carri Chandler
Vice President, Foundation
Cincinnati, OH, US
Patricia Nortmann
Vice President Patient Services
Cincinnati, OH, US
Jerrie Tinnell
CFO
Fort Mitchell, KY, US
James Horn
EVP and Chief Clinical Officer
Cincinnati, OH, US
Benita Anderson
Vice President and Chief Nursing Officer
United States
Christy Miller
Vice President Chief Nursing Officer
Cincinnati, OH, US
Kevin Schuler
Vice President, Medical Services
Cincinnati, OH, US
Jason McReynolds
Vice President and Chief Information Officer
Lexington, KY, US
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